Skip Tate was amazing to deal with. After calling and leaving a message at 4:43pm Monday January 15, 2018, i promptly received a call back and within 30 minutes the total number were discussed with me on the phone. By 5:30pm the price I had in mind was agreed to with the management team and by 6pm Skip was able to work with Finance to beat the financing rate published by my Credit Union. At 8pm I was at land rover signing off the last few documents and 8:45pm out the door. Skip and the team went above and beyond to ensure the deal was closed and i left with the car. Will always recommend the smooth no story telling sales pitch and informed set of sales representatives to all who are searching for a new or used car. Highly recommend this dealer and please ask for skip.
Owned from 2016-18
by DZ from Racine,Wisconsin
December 28, 2018
Bought at an auction, took care of it and did all necessary check ups. The transmission seems to be the issue with most explorer downfalls.
Great selections of used cars and clear and fast process of customer service!
Most reliable car I've owned
by Giantsfan from Carmichael,CA
December 5, 2018
I love this suv. This is my 2nd Explorer which I've owned since purchased new in 2002. It has never broken down or needed any major repairs and going on 179,000 miles now. Only issue terrible gas mileage around town. I tested out the "tune up not needed until 100,000 miles" and my mechanic told me my spark plugs still looked fine! Yes it is an older vehicle but a dependable, comfortable solid ride with loads of leg and head room for even backseat riders and with enough room to sleep in if you need to and it's paid for! I am a female driver and being safe on the road is important. I would recommend this vehicle to anyone looking to buy one.
Reasonably reliable, very durable long lasting with maintenance. 240,000 miles and doesn't use any oil. Runs very smooth. Rebuilt limited slip differential, replaced wheel bearings, window motors, struts, radiator and water pump. Most of work at high mileage which is normal. Handles the real needs of an SUV in regards to off road and on road balance. Great in the snow and off road while comfortable on the highway. Very easy to park and drive in town with great visibility. Comfortable for passengers and driver. Paint and interior materials hold up better very well over 16 years now. Bad city gas mileage.
Great place to buy a car from...
My husband got his car there and after we seen we got a great deal we went back a month later and bought a mini van for the family... Thank you Broadway Auto Mall and your team...
2002 Ford Explorer Eddie Bauer
by Eddie from Somerset, Kentucky
November 14, 2018
ive owned 2 explorers so far, my old one had over 268xxx miles. The motor had a rattle(third timing chain),the transmission slipped, and the rear end was going out.the body was still really nice I have had some problems with the sunroof leaking, door ajar problem, alarm randomly going off, the cracked trim piece on the rear hatch.
The one I currently have is the same exact thing it has 130xxx miles.every thing is perfect on it mechanically.the body has some rust under neath nothing on the frame only on under body. I've had it for a year and I haven't had to do anything to it other than some breaks
In my opinion the way you take car of a car will determine how long it will last. I believe my first Explorer would have lasted a lot longer, the previous owners never did any maintenance.my current one I know has been taken very well care of I got it from a close friend who bought it new and always had it dealer serviced.
Excellent acceleration, Excellent handling, reliable all I had to do was to put brakes on the vehicle after having driving it for about 20,000. These vehicles Are know to give you an issue with the transmission around 120,000. I had one prior to this one. I would suggest having the transmission inspected before you buy it. It was reliable to me but be safe rather than sorry. I used to own it was unfortunately totaled.
I couldnt jave asked for a better car. I was 21yrs old when purchased it & It was totaled in September 2017 head on. I had drove it 12 half years & was rough on it(3000 over oil, hit few things, let friends drive it etc.) but never once had a issue out it . It proved to be built ford tough and great in SAFETY. The car had everything i could ask for. I still have it sitting in my back yard.
I bought this car from a buddy of mine a year ago. It had 200k miles on it and now has over 230k with me owning it. The only major work that has ever been done is a transmission rebuild (which is pretty common with higher miles). The engine is strong and it's never left me stranded. Great vehicle
They had great communication our phone call and emails were answered promptly we didn't have to wait days for our email to be responded to, all our questions were answered before we went there, once we got there staff was very friendly and honest. We bought exactly what we went there for, I would recommend.
I have purchased my last two vehicles here and the quality of service is unsurpassed. The service department staff calls me by name when I go in and they never try to tell me something is wrong that isn't. fair and friendly service always and will continue to return time and time again.
We had a great experience with frank at star auto mall on Nazareth pike. Thank you frank for finding us the right vehicle for our needs. It was a pleasure working with you. We will definitely tell our families and friends to come see you if they need a vehicle. Thank you frank
I have purchased three vehicles from this dealership, and i must say that I have always left extremely SATISFIED!!!! The Kelly and Kelly staff went above and beyond to make sure all my wants and needs were met! I have told all my friends and family to make sure to see them when searching for a vehicle. Yes, they do sell used cars but they make sure to make the vehicles are very clean and reliable! I love them so much and I will MOST DEFINITELY be back to purchase more vehicles from them!!!!!!
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