I recently had the opportunity of doing business with Fred at Garvin Motors. I was interested in a vehicle they had posted on Cars.com that was over 16 years old with an unknown history. This also was one of there least expensive vehicles on their lot.
Fred took the time to make sure that this vehicle was going to be a good fit for my family. Prior to driving 10 hours, Fred provided me with service records, open and honest communication including the evaluation of condition ( which most sales folks would have lost the sale with the condition), and reassured me that it was mechanically sound.
I decided to trust this evaluation because of the incredible communications Fred provided. I made a 10 hour rd trip through WY in January to Cody, WY. Fred sent a service tech to the rental car place and drove me the final 30 mile leg of the trip.
The vehicle was exactly what was described with no hidden problems. This is one of the nicest vehicles I have driven. This was the best customer service experience I have ever been part of. Garvin motors was fast and professional with the paperwork and got me back on the road with a full tank of fuel. Thank you Fred and Garvin Motors for a great experience.
We went in to buy a new SS Camaro for my wife. Luckily we got Tim Starkey for our salesman. He showed us the car we wanted and described the features I wasn't aware of. No pressure or games from Tim.
We danced a little working on the price I wanted and we got within $500 of the number my wife and I discussed ahead of time.
Once we got to the buying part, the part we all hate, Tim walked is through and made sure we understood the process and that there was no hidden fees and no gotchas in the end.
If you're looking for a car, City is a good place. If you buy a car, ask for Tim Starkey!
First Rate!! Jay Constantino was very responsive to my questions via text and email, came in on his day off, and I drove through a snow storm to get there. Awesome team, and I will look forward to doing business here in the future.
Excellent service.... would definitely purchase again. I would definitely recommend this dealership. Purchased used vehicle from Taylor's before and was completed with minimal difficulty. New purchase was even better.
Bryan Gustafson was my final salesman. He did not start out to be the person that I had contacted. He was however there when I arrived for my test drive, and he helped me out. He ended up being my final salesman. He was very nice and i would sure tell my friends to contact Quality Auto and ask for Bryan Gustafson. Thank you Bryan I am so happy with my Dodge Durango so far.
by German cars are the best period! from Billings, MT
August 19, 2018
Be very careful trading in a german car because the used car manager ( he came from the Dodge store) doesn't know how to book out a german vehicle at all (appraise) He did this once before to us and he hits the car so way back of actual trade in value it makes me think he doesn't know what he's doing or he just doesn't want the car. Either way I feel bad for this dealership because it cost them a deal. Mike the GM is a great guy just be careful if you trading in a used euro car. Still a good group of guys but need to learn about real german cars.
Kris Clouse is our sales representative and he was very professional and explained to us more about the car we bought we are very pleased with him and would definitely recommend him for people looking for a used car to buy. Make sure you ask to talk to kris for sure when looking into buying a used car he will definitely help you out and get you the car you need or are looking for.
Scott was absolutely great! He was full of information and was very fun to work with. I never felt pressured or rushed into buying but knew that he would be there to help with any questions along the way. Great customer service, great environment, great truck. Thanks Scott and the entire White's Canyon team!
Great customer service we worked with Stacey he was great answered all our questions and was always there to answer all our questions when ever we asked
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