Wow what an experience this was...pulled in dropped off the car with a nice young man named Eric. He took great care of me from the start, i never felt any pressure to buy anything he offered me only the services that I requested and gave me a great deal on them. I would definitely come back to Russ Darrow for any and all of my service work.
We have speen shopping around for a particular nice used truck and Horn Ford had one. We visited them on a Saturday and were treated very friendly - no high pressure. After a test drive we talked about the purchase of this vehicle. By Wednesday of the week we decided to make the purchase and the next Saturday we picked it up. Again, a very easy visit with the truck prepped and paperwork ready. After driving the truck home (3 hrs) and on the next day, we found a new issue with the truck. We informed Horn Ford of the issue and even though they were not obligated, they really stepped up and helped to resolve the issue. Much appreciated!
This place is excellent! We had a HUGE problem with another local Ford dealer, not Bergstrom owned, and Ford Bergstrom in Neenah stepped up to help us out in any way they could. Specifically Mark (service manager) and Rick in sales. Both excellent, professional, and great to work with! I cannot say enough good things about how things were handled from start to finish. Highly recommend!
Thought this was going to work out unfortunately it didn’t. Drove here from Illinois to look at a 1999 Ford F-350.
Was a great looking truck that had everything I needed. Only problem is, The dealer requires all out of state purchases to be wire transferred. The dealer was willing to work with me but they were skeptical. My bank would not allow for a wire transfer to occurring. Maybe yours will? Not likely.
The service team at Clintonville Motors was able to repair my car in a very short period of time. The quality of their repairs is very good and they seem to have fixed the problem. I will be a returning customer.
Needing to drive away in a new vehicle within 5 days (due to a totaled car), was not in our schedule. We were hosting Thanksgiving and didn't have time to play games. Brandon was recommended to us. He listened closely and gave us clear answers quickly. We drove away happy with ease. Thank you!
I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
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