I was suspicious of the battery when the car was completely dead, and charging and jumping didn't help, but wasn't sure if something else in the electrical system might be involved. I had the car towed to Manley's Wednesday afternoon, they had a maintenance slot open on Friday afternoon, but the service department called at 9:00 Thursday morning and said it was done! Now that's great service! Thanks so much!
Love this vehicle.
by Wid4 from Racine, Wisconsin
December 26, 2018
Always loved Ford Explorers. And once again this one has not let me down. I would buy this again too because ford puts out a great reliable product.
It was my first time buying a new car, and I felt the experience could not have been better. Brandon was so helpful and informative, and made the whole process easy and comfortable. Everyone was so nice to work with, and I felt like all of my questions were answered. In the end, I was really happy with my purchase and experience. I would definitely buy another car from this dealership!
Survived a roll over accident in the last explorer with only seatbelt bruises. Replaced it with a newer model. It is so comfortable, reliable, and fun to drive. We will be driving explorers for a long time.
My experience purchasing a new vehicle at Manley's
by Martin A. White from Loves Park, IL 61111
October 29, 2018
4.9 (148 reviews)
Just purchased a new 2018 Ford Escape. Had a fantastic experience through the whole process. Everyone was so helpful, knowledgeable, and caring. Couldn't ask for more exceptional service in purchasing my new vehicle. I would recommend Manley in Belvidere to anyone interested in looking for a new car or SUV.
I bought my Ford Escape 2018 here and does all my service work here because the customer service is amazing. This is also a friendly customer service environment for all people and that is what I experience.
I recently had the pleasure of purchasing a 2016 Corvette Z51 convertible from Wheels by RT. Brian was my salesman, super friendly and always available to take my calls. Terry is the finance manager that handled all my finance needs.
I picked the car on the internet, and completed the financing too. The whole process took 24 hours! Amazing customer service! Beautiful dealership too. My wife and I flew from Spokane WA to Chicago, then took a pleasant one hour bus ride to Rockford, where Brian picked us up. The car is everything I had imagined, and then some!. I would give this dealership more than five stars!
The salesman Doug was very helpful and knowledgeable about the truck I was interested in purchasing, there wasn't a vehicle on the lot with all the options I wanted but the dealership was very helpful in locating one the way I wanted. It was a very pressure free experience, I have accessories ordered and hope that transaction goes as smooth as the purchase.
Long wait I had near by errands but had to wait 65 minutes before they got my car in for an oil change. It would have helped me to be on a customer waiting list ran errands then got back to do my oil change. Consider a customer wait list please..
The last time I bought a car was back in 1997, so when I finally decided to give up that vehicle, I started online. I had no idea that, when I would look at the websites of car dealerships, someone would call me within 5 minutes. When I was looking at the Prescott Brothers of Rochelle website, the phone rang. I just waited for a message on voicemail because I was not sure I wanted to talk to anyone yet. After a few minutes of chatting with my boyfriend Glenn, I decided to give Rob Jasper a call back to talk about test driving a Ford Edge. Like I said, I only planned on test driving the car.
I ended up buying the car because I totally enjoyed it, and Rob made the whole process go smoothly. I even had some uneasy thoughts about what I was getting myself into and he was always patient and understanding. Everybody there treated me with great respect so I would highly recommend anyone to shop for a car at the Prescott Brothers dealerships.
by Gina from MA
December 4, 2018
this care is an excellent choice for a busy family. very roomy, with third row seat if you need it. while practical, it is also well appointed with nice options such as heated rear seats and steering wheel. perfect compromise of practicality and luxury.
We would recommend Prescott Brothers Ford dealership! We would buy from them again. We also have had our truck repaired by them and was treated very good. Talked to two salesmen, Rob and Jason. Both seem like hard working guys that want to help match you to the right vehicle.
You did a good job finding me financing quickly. Yourselves people and you're fine as advisors were very helpful and courteous. Keep up the good work
by Txfracer from MIDLAND tx
January 6, 2019
The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle
Needed to purchase a newer used car for my daughter. We had a very good purchase experience with our sales person Jason and the rest of the staff. No pressure and the pricing is below KBB. Hertz Car Sales in Crystal Lake is a new found gem for me. They will now be considered for any future car needs.
by Cscottn from Austin tx
January 3, 2019
The company I worked for provided these as company cars. After I left that company I bought one myself because they were such good, comfortable, functional, and reliable cars! Highly recommend them!
I just purchased a Honda HRV from McGrath. The customer service was awesome!! Darek Smorczewski Is the man to contact. He’ll make it a comfortable purchasing experience! In addition, all the McGrath team very nice and eager to help you. Thank you!
Went there looking for a jeep wrangler or cherokee. They had a few really nice ones ( just none in my price range). They were very helpful and seemed honest about their cars.
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