Stopped in to kyners auto sales inc. and was so impressed with the car I looked at, as well as the way I was treated by the staff, I purchase the car. The car was exactly as it was described, beautiful and phil, my salesman, was excellent. Phil, along with all the other employees I came in contact with, were all very kind, respectful and professional. I highly recommend kyners auto sale inc. the next time you are in the market for a used car.
by ErikH from Crofton, MD
January 22, 2019
Love this vehicle. Could use more bells and whistles, but a really good car. It’s roomy, comfy, and my kids love it. I’m a lefty and have to get use to the steering wheel controls.
Survived a roll over accident in the last explorer with only seatbelt bruises. Replaced it with a newer model. It is so comfortable, reliable, and fun to drive. We will be driving explorers for a long time.
I followed Mike here when he came from another dealership. We clicked like white on rice. He's knowledgeable, kind, KNOWS his cars. Which you might like and warns you which ones to steer clear of. I will always use him as MY "car guy". That's important. You need a car guy. I trust him and that says something.
Our latest explorer
by keith from Hallstead, PA
January 17, 2019
HUGE on the inside, plenty of leg room in all 3 rows, 2nd and 3rd rows well designed for folding, the spare tire is inside, which is a nice change, well thought out controls.
The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle
We have been dealing with Forresters for over 2 decades and would never want to purchase from any other dealership. They welcome you as a friend and are always very helpful and very knowledgeable about all their vehicles. We always work with Travis Mummert and the only rating we can give him would be an A++. Travis is always ready to explain everything you need to know about the new vehicle. He cares about giving you as much time as you need to fully understand everything about the car. He has brought cars to our home for us to test drive in order to keep us from making a trip to Forresters. He has made special trips to our home to help putting the garage door in sync with our new car. We appreciate the time Travis takes to find the best deal for us. He???s extremely knowledgeable about special deals and rebates that apply to the car we???re purchasing. Travis doesn???t stop contacting us after the car is purchased. We know he will call us periodically to see how the car is working, if we???re happy with it and if we have any questions that he can help us with. We never consider buying a car other than a Lincoln because of its performance and comfort, but even more importantly, we have developed a loyalty to Forresters. They always make you feel like you???re a part of the Forresters family. And we don???t think we will ever find a dealer who we can trust the same way we trust Travis Mummert. I very honestly give the top rating possible.
Love this vehicle.
by Wid4 from Racine, Wisconsin
December 26, 2018
Always loved Ford Explorers. And once again this one has not let me down. I would buy this again too because ford puts out a great reliable product.
Pretty good overall experience. I bought a nice used car. The salesman was friendly and went with me on a test drive. My first initial contact was online via email. We set up an appointment at my convenience. When I arrived the salesman had the car pulled out and parked up front and ready for me to examine and test drive. The only thing I would complain about it is that it took quite a long time to get to the finance manager's office to complete the sale because they were having slow internet/computer problems, which caused me to wait a considerable amount of time. They were very apologetic and made every effort to try to get me going as soon as they could. I would return to this dealership in the future.
by Gina from MA
December 4, 2018
this care is an excellent choice for a busy family. very roomy, with third row seat if you need it. while practical, it is also well appointed with nice options such as heated rear seats and steering wheel. perfect compromise of practicality and luxury.
This was our second time working with this dealership and have developed a nice working relationship with Mark Brenneman. We have come to TRUST this employee because he's very knowledgeable, honest and great to work with. Although we were buying a USED car, Mark treated us with a great deal of respect. We forgot to check a small compartment in our previous car and called a few days later to ask if they found a tire checker and a small coin dispenser in the car. He said he would check it out. It had been a couple of days since the sale and the compartment was already cleaned out. When we stopped by the dealership, Mark presented us with a NEW and BETTER tire checker and even an envelop containing small change to replace what might have been in the small compartment. We was truly thankful and impressed! He certainly went far and beyond what he had to do. We hope to reward his kindness and wonderful service by encouraging others to check out Mark and this dealership. By the way, he called a couple days later to see if we had any questions about all the workings of the car that he had previously gone over with us. Great experience! Thanks Mark! Bob and Sandy
Easy process, dealt with one person the entire time. I wasn't shuffled around from office to office. All the used cars were very clean AND reasonably priced which is rare. My sales man was the best, Larry Howell. I drove two hours away for the car as they had the BEST DEAL and they gave a great trade in on my car. I live out of state in Maryland and they were able to get me connected with someone that would inspect my car the same day, which if you have ever bought a car out of state you know thats one thing dealers usually don't do. Great dealership experience! Other dealers need to take note.
We have been dealing with Forresters for over 2 decades and would never want to purchase from any other dealership. They welcome you as a friend and are always very helpful and very knowledgeable about all their vehicles.
We always work with Travis Mummert and the only rating we can give him would be an A++. Travis is always ready to explain everything you need to know about the new vehicle. He cares about giving you as much time as you need to fully understand everything about the car. He has brought cars to our home for us to test drive in order to keep us from making a trip to Forresters. He has made special trips to our home to help putting the garage door in sync with our new car.
We appreciate the time Travis takes to find the best deal for us. He’s extremely knowledgeable about special deals and rebates that apply to the car we’re purchasing.
Travis doesn’t stop contacting us after the car is purchased. We know he will call us periodically to see how the car is working, if we’re happy with it and if we have any questions that he can help us with.
We never consider buying a car other than a Lincoln because of its performance and comfort, but even more importantly, we have developed a loyalty to Forresters. They always make you feel like you’re a part of the Forresters family. And we don’t think we will ever find a dealer who we can trust the same way we trust Travis Mummert.
I very honestly give the top rating possible.
NEW CAR PURCHASE: Tim Moats was excellent to work with. He was recommended by a friend. I called on Tuesday and discussed what we wanted to purchase and ask if we could schedule an appointment to meet on Wednesday. Tim was scheduled off the Wed before Thanksgiving but came in to meet us. He was excellent thru the entire deal. The evening of delivery he took time with my husband to review all the options, paired his phone, explained each feature in detail and filled vehicle with gas (38 gallon tank!). Picked up on a Thursday and he called on Saturday to see if we had any questions or concerns. This is our 6th Toyota and Tim made vehicle purchase one of the best.
Hello Adam, I am truly appreciative of the outstanding service you and the team provided last Wednesday, attention to details, communication, and more so importantly you ???listen to my needs and me.???, you and the team made the car buying experience even better than I could have I expected. Thank you Ray
Travis Mummert at Forrester Lincoln in Chambersburg, PA is our "go-to" guy when it comes to automotive purchases. He is everything that one does not commonly associate with car salesmen - professional, personal, honest, fair, thorough, and informative. Anyone looking for a new or certified pre-owned vehicle would be doing themselves a favor by contacting Travis first. John & Mandy
Brad sincerely went above and beyond, Keith and the financing team as well! I doubted I could ever get another vehicle with my credit but they spent hours helping and doing whatever they could to get me into my dream car. I was stuck in an unsafe vehicle and they got me into a brand new Jeep safe and perfect. They’re not like you’re average dealership at all, they’re a family and truly care about every person that walks in the door. I cannot thank you all enough!
I called Criswell's Service department to schedule a time to bring my truck in for a "check engine" light. Brandon answered and quickly got me a date and time within two days from when I called. Once there, he was very professional and advised he would give me a call with the diagnosis and options. He called that afternoon, and discussed options with no pressure of doing more than I wanted. Which I really appreciated, knowing some other dealers would have, but Brandon and Criswell did not! He and his Service team finished the work that afternoon and I was back in my truck in no time! This team at Criswell, I would recommend to anyone who is looking for the best! Thanks again Brandon and the Criswell Service Team!
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