This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. From start to finish this was remarkable experience. We highly recommend Sam Pack's Five Star Ford!!
Went with my wife to buy mats for her car and just happened to see a like new 2011 Honda Pilot that I just had to have. In the past I've always put car dealerships in the same boat with shyster lawyers. Eddie Laguana and Bubba Smith were both helpful, courteous and professional. If all the Five Stars sales force reflects their example then Five Star is the premier dealership in Texas. Being 78 yrs old I don't know if I will be buying any more cars but if I do Five Star, Eddie and Bubba will be my first choice !!!
We have been customers of David McDavid Lincoln for many years utilizing the service department. The service department is excellent and the sales experience was nothing less they made the whole Experience of buying a car painless and enjoyable. I???ll be a customer for life.
Oliver assisted me with a new purchase two years ago and it was an amazing experience! He has not been cut from the same mold as the typical car salesman. With Oliver, there is no pressure, there is no "but if you buy today ...", he does not overload me with Honda statistics, facts, etc., and he doesn't bad mouth other car brands or dealerships. I and my family will continue to ask for Oliver and if he's not there that day, we wait.
My buying experience was super simple, easily and quickly finished. I was thrilled with the car they helped me select and will recommend this dealership to my friends and family. They went above and beyond for me.
We bought a 2019 Explore this week. This is our second vehicle to by from Tomes Ford.
Pam Pletz was our sales person for the Explorer. She was professional & friendly. Everyone involved made our buying experience a smooth experience.
Russell welcomed me, listened to my needs, and had me out in just over 5 minutes. Oil filter, air cabin filters, windshield wipers and a car wash. Didn’t have an appointment. Will make sure to do that next time.
Overall very satisfied. Do you're research and know how much you want to pay. The process was smooth, and not a lot of back and forth. Pam Pletz was great and I would highly recommend going thru her if they have something you are interested in.
I called in on Wednesday morning and Ken answered the call. He was able to keep up with my questions and what I wanted in my car. I also let him know my mother bought her Civic here back in 2012 so if they???re as good to me as they are to her, they have a customer for life. Needless to say Ken was absolutely amazing. He answered every single question my boyfriend and I had and wasn???t pushy at all. He worked with us on the trade value of my 2013 Soul and I left with a gorgeous brand new 2018 Civic Thursday night. Ken stayed well after hours to explain everything the car can do and I can tell everyone for a fact that most sales people won???t do that.
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