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Used 2016 Ford Explorer for Sale in Greenville, SC

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Used

2016 Ford Explorer Platinum

61,103 mi.
$32,000
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vic Bailey Mazda
() -
(864) 641-4930
4.9 (73 reviews)
28 mi. from 29602
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Vic Bailey Mazda Review
Five star sales, 1 star financing
by JackT from Clemson, SC
December 3, 2018
5 5 5 5 5 4.9 (73 reviews)
First the 5 star part. We chose Vic Bailey because of positive past experience with the General Sales Manager. We bought two Mazda's from Brandon Price when he was a sales associate with a different dealer. This time we dealt with Steven Darchiville, and the process was painless. All dealings were over the net, and Steven was very good. When I balked at the trade-in evaluation, Brandon stepped in an upped the trade-in evaluation to a number we found acceptable. At that point we made an appointment to pick up and pay for the vehicle. Now for the 1 star part. We filed credit applications on line to minimize the amount of time it would take to complete the deal. When we arrived we found our credit approved. I will take some responsibility for not specifying our desire to use a specific lender. I assumed, wrongly, that our loan would be placed with Mazda Capital Services, a place where we've had two paid off loans already. When we went to the finance office, one of the first things the finance person mentioned was our credit scores, both in mid 800s. When I asked about Mazda financing, he stated the rates were very high and that the rate he was offering through a local bank was lower. The amount financed was only $7.5k for 36 months and the rate was 5.24%. When I asked about two lenders that I was familiar with, USAA and Penfed, the finance person stated that he had checked their rates and that they were higher that what we were being offered. Given our credit scores, I thought the rate was too high, but not having done my homework by looking at current rates at other lenders, we signed. I mentioned that re-financing the note was an option. When I arrived home, I did check both USAA and Penfed. USAA was then at 2.99% and Penfed at 2.49%. Does that look higher than 5.24%? We'll refinance and save about $300 in interest, but unfortunately the finance person will have already collected their finders fee, probably 1% to 2% of the total loan amount. I would not hesitate to buy another car from Vic Bailey, but I would not go there again without having secured my own financing, Obviously the finance person cannot be trusted.
2016 Ford Explorer Platinum Review
Great everyday car
by Gavin C from Tampa FL
May 14, 2019
4
Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.
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Used

2016 Ford Explorer Limited

89,386 mi.
$23,488
GOOD DEAL
DELIVERY AVAILABLE
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Benson Ford
() -
(864) 507-4319
4.8 (336 reviews)
6 mi. from 29602
Authorized Ford Dealer
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Benson Ford Review
The best
by Taylor from DealerRater.com
December 3, 2018
5 5 5 5 5 4.8 (336 reviews)
I went to a Vic Bailey in Spartanburg and was told that was there best price and it would be impossible to get my payments as low as I wanted. I went back to Benson and they didn???t even know what Vic Bailey had offered the price was 1000 dollars cheaper and they got my payments where I wanted them. The car comes with resistall so any stain is covered for the next seven years. Jacob Nolan was super nice and awesome. The manager came out because Jacob is new to the dealership and was a little pushy but I feel like that???s a little expected when trying to leave without buying a car. But all this to say Jacob is awesome they have really good deals and are definitely there to serve the community.
2016 Ford Explorer Limited Review
Moving to the high life.
by Chuck & Diane from Shermansdale, PA.
May 12, 2019
5
This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.
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Used

2016 Ford Explorer Limited

78,202 mi.
$26,525
GOOD DEAL
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Steve White Volkswagen- Audi Greenville
() -
(866) 626-1028
4.6 (154 reviews)
4 mi. from 29602
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Steve White Volkswagen- Audi Greenville Review
Wow! Now that is a dealship.
by Doc Holiday from Simpsonville, SC
November 5, 2018
5 5 5 5 5 4.6 (154 reviews)
I went into Steve White Audi because I was looking at one of their used cars. But that isn't the way they treated me. They have cars in the showroom that sell for $150,000. Based on how they treated me I felt like I was there to pay cash for it. They were super friendly and not pushy at all. They treated me with respect and with courtesy from the time I walked in the door until I left. They let me take home the used car I was looking at buying. Although I wasn't sold on that car I was sold on Steve White and the sales person, Rey. I am still in the market and I am waiting on a car to come in to Steve White that matches what I am looking for. They are that good. I will put off purchasing just so I can buy a car there.
2016 Ford Explorer Limited Review
Best SUV that I have owned.
by Robert from Angier
April 20, 2019
5
This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.
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Used

2016 Ford Explorer XLT

121,449 mi.
$17,990
GOOD DEAL
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Spartanburg Chrysler Dodge Jeep RAM
() -
(864) 342-7816
4.5 (293 reviews)
25 mi. from 29602
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Spartanburg Chrysler Dodge Jeep RAM Review
"Stellar Service"
by Monty from DealerRater.com
November 5, 2018
5 5 5 5 5 4.5 (293 reviews)
I purchased a new 2016 RAM from Diederick (aka Dee) Haerens @ Spartanburg RAM and was blown away by his professionalism. Courteous, knowledgeable, and extremely responsive with an exceptional service mentality. Dee made the purchase process nothing short of enjoyable and completely stress free. This was a great buying experience from the first time I met Dee, to ordering the truck, updates along the way, and picking it up. In a word: delighted! Nice to have met Elkin Restrepo - made the finance paperwork process an easy one. I can't wait to purchase my next vehicle from Spartanburg RAM. "Dream Truck, delivered beautifully!" Great job Dee. -Monty
2016 Ford Explorer XLT Review
Loving our Ford Explorer
by Derek Vanderburg from Paw Paw, Michigan
April 14, 2019
5
Extremely satisfied with our recent purchase. Our Ford Explorer has met and exceeded our expectations. Tons of space for family trips to sporting events. Nice smooth ride. Could see myself purchasing another in the near future.
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Used

2016 Ford Explorer Limited

111,879 mi.
$26,835
FAIR PRICE
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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True Automart
() -
(864) 860-2043
6 mi. from 29602
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2016 Ford Explorer Limited Review
Powerful luxury
by Geoff from Rochester NY
April 11, 2019
5
This vehicle has all the quiet and power I could ask for. Great styling and and convince options. Would definitely buy at West Herr again.
We found additional vehicles that are close to your year range.
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Used

2018 Ford Explorer XLT

45,089 mi.
$30,719
GOOD DEAL $460 Under
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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EchoPark Automotive Greenville Delivery Center
() -
(864) 432-1472
4.3 (18 reviews)
5 mi. from 29602
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2018 Ford Explorer XLT Review
newest car I have ever owned and I really like it
by Kathy from Erie
May 8, 2019
5
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
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Used

2018 Ford Explorer XLT

31,361 mi.
$30,409
GOOD DEAL
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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EchoPark Automotive Greenville Delivery Center
() -
(864) 432-1472
4.3 (18 reviews)
5 mi. from 29602
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2018 Ford Explorer XLT Review
Spacious and comfortable
by Nezam from Mission Viejo, CA
April 27, 2019
4
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
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Used

2018 Ford Explorer Sport

17,121 mi.
$41,499
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom - Get It Delivered Nationwide, Contact-Free
() -
(252) 557-0136
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom - Get It Delivered Nationwide, Contact-Free Review
Online Car Buying from Vroom
by chevygurl from DealerRater.com
December 3, 2018
Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!
2018 Ford Explorer Sport Review
I love the style of this vehicle.
by Robert from Sunbury
April 19, 2019
5
I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.
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Used

2018 Ford Explorer Limited

26,582 mi.
$35,469
GOOD DEAL
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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EchoPark Automotive Greenville Delivery Center
() -
(864) 432-1472
4.2 (17 reviews)
5 mi. from 29602
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2018 Ford Explorer Limited Review
Most reliable car I have ever own
by jay from Monterey,CA
April 18, 2019
5
This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.
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Used

2018 Ford Explorer Limited

28,058 mi.
$33,609
GREAT DEAL $1,521 Under
  • Ext. Color: White
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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EchoPark Automotive Greenville Delivery Center
() -
(864) 432-1472
4.2 (17 reviews)
5 mi. from 29602
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2018 Ford Explorer Limited Review
Great vechile
by CassandraJM from Joplin mo
March 30, 2019
4
Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .
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Used

2018 Ford Explorer XLT

27,719 mi.
$31,419
GOOD DEAL $354 Under
  • Ext. Color: Blue
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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EchoPark Automotive Greenville Delivery Center
() -
(864) 432-1472
4.2 (17 reviews)
5 mi. from 29602
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2018 Ford Explorer XLT Review
love my 2018 explorer
by Karen from Largo FL,
March 26, 2019
5
love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need
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Used

2018 Ford Explorer XLT

36,065 mi.
$28,989
GREAT DEAL $2,190 Under
  • Ext. Color: Black
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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EchoPark Automotive Greenville Delivery Center
() -
(864) 432-1472
4.2 (17 reviews)
5 mi. from 29602
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2018 Ford Explorer XLT Review
Great ride - Had computer failure - 10 day old
by Lieutendanbr from Dallas, TX
March 3, 2019
5
Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!
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Used

2018 Ford Explorer Sport

14,624 mi.
$42,499
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom - Get It Delivered Nationwide, Contact-Free
() -
(252) 557-0136
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom - Get It Delivered Nationwide, Contact-Free Review
Easy Peasey No-Haggle Experience!
by RJV4EVER from DealerRater.com
December 3, 2018
Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!
2018 Ford Explorer Sport Review
everything I wanted and more..
by Big Wayne from Lakeland, Fl
February 21, 2019
5
roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price
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Used

2018 Ford Explorer Platinum

19,565 mi.
$43,499
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom - Get It Delivered Nationwide, Contact-Free
() -
(252) 557-0136
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Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom - Get It Delivered Nationwide, Contact-Free Review
Pleasant Experience
by BobbyR1010 from DealerRater.com
December 3, 2018
I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.
2018 Ford Explorer Platinum Review
Great SUV!
by greg from Naperville
February 20, 2019
5
This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.
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Used

2018 Ford Explorer Platinum

50,725 mi.
$36,998
GREAT DEAL $1,058 Under
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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CarMax Greenville - Now offering Curbside Pickup
() -
(864) 214-3404
3.1 (13 reviews)
5 mi. from 29602
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CarMax Greenville - Now offering Curbside Pickup Review
Car Buying Can Be Fun
by Erin from Greenville, SC
December 3, 2018
5 5 5 5 5 3.1 (13 reviews)
Raphael Tucker was amazing to work with while I was buying my car. From the first time he called to talk to me about the idea of buying a car he was professional, caring, and kind. Then when I was test driving cars and asking a million question he was patient and reassuring. By the end of the experience I had fun working with him and LOVED how Carmax takes care of people. I will forever be a Carmax buyer and I will totally be seeing Raphael Tucker again. Can't wait to tell everyone I know to go see Raphael Tucker.
2018 Ford Explorer Platinum Review
Explorer
by Postal Dad from Chesapeake, Va
February 16, 2019
5
More car for your money, Test drove Mercedes, Acura, and Audi. The Explorer has a smooth ride and more conveniences than the rest we test drove
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Used

2018 Ford Explorer Platinum

33,013 mi.
$42,499
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom - Get It Delivered Nationwide, Contact-Free
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(252) 557-0136
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom - Get It Delivered Nationwide, Contact-Free Review
Premium car, premium service
by m.glassen from DealerRater.com
December 3, 2018
Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.
2018 Ford Explorer Platinum Review
Excellent Vehicle
by Angie Anspach from Winamac, Indiana
February 15, 2019
5
This vehicle is excellent. It meets all of our needs. Very comfortable. We will definitely purchase this vehicle again. We recommend this vehicle to everyone who needs reliable transportation and comfort.
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Used

2018 Ford Explorer XLT

86,568 mi.
$24,994
GOOD DEAL $384 Under
DELIVERY AVAILABLE
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: FWD
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Crown Nissan of Greenville
() -
(888) 246-5213
2.5 (374 reviews)
4 mi. from 29602
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Crown Nissan of Greenville Review
Excellent Service Advisor
by Dektaloco4 from DealerRater.com
November 6, 2018
5 5 5 5 5 2.5 (374 reviews)
I have been a Crown Nissan Gvl customer for over 10 years. Thanks to my service advisor, James Whiteside, my 2007 Nissan Murano (with 191K miles) runs like a new car! James is a trusted source & has demonstrated his care & concern for the safety of his customers. It is because of his level of professionalism & service to his customers, I am committed to the Nissan brand.
2018 Ford Explorer XLT Review
great car.just what we wanted
by tdl9319 from chetek,il
February 10, 2019
5
has a great look.handles well.plenty of room.a lot of electronic fetures.really like the sync feture.got good views from front seat.great explorer.would recomend to a freind
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Used

2018 Ford Explorer Sport

28,813 mi.
$40,499
GOOD DEAL $818 Under
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
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Vroom - Get It Delivered Nationwide, Contact-Free
() -
(252) 557-0136
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom - Get It Delivered Nationwide, Contact-Free Review
Great experience, great company
by ehumphrey from DealerRater.com
December 3, 2018
Vroom is great because going into car dealerships is a complete friggin nightmare where you have to battle your xxx off to not get scammed.(and I still lose) Vroom had a huge selection of newer used vehicles to choose from; you don't haggle over price, just do your homework on the price to see if it looks in line. (KBB)They also lined up financing with a very good interest rate, everything was transparent, not a bunch of hidden xxxxxxxx with trade ins, extended warranties to buy, maintenance plan tricks...etc. Delivery did take a little longer than they estimated, but no biggie, they delivered our 2016 Dodge Grand Caravan and other than it being dusty from the trip, it looked GREAT. Feels brand new and it has 40,000 miles, looks just like it did in the pictures. They also set up the registration and I got tags/license plate in the mail. I think they're super and I'll be buying another car in the next few months from them again. I HOPE this is the future of car buying and companies like this are profitable and stay in business.
2018 Ford Explorer Sport Review
nice car
by bigguy141455448 from plainville ma
January 29, 2019
4
bought this one to replace my old 2003 explorer 4 cyl turbo should be able to tow my bass boat ok drives smooth has good pickup
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Used

2015 Ford Explorer XLT

166,464 mi.
$15,500
FAIR PRICE
DELIVERY AVAILABLE
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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Piedmont Honda
() -
(864) 642-4111
4.8 (82 reviews)
25 mi. from 29602
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Piedmont Honda Review
Terrific Service Department!
by Ron Sutherland from Anderson, SC
November 6, 2018
5 5 5 5 5 4.8 (82 reviews)
Piedmont Honda's Service Department is super! I recommend them completely. You will be pleased with the entire department. Jay is very professional and thorough, and he cares very much for his customers. You will be very pleased by how you are treated. The mechanics are great and efficient, and the work will be done fast. They all run the service department the way it should be run. You will be very happy that you went there.
2015 Ford Explorer XLT Review
Most spacious and comfortable car I've had!
by Doctor B from Clovis, CA
April 12, 2019
5
This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.
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Used

2018 Ford Explorer Platinum

37,610 mi.
$41,999
GOOD DEAL
DELIVERED TO YOU
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: 4x4/4-wheel drive
Save
  • Free CARFAX Report
Vroom - Get It Delivered Nationwide, Contact-Free
() -
(252) 557-0136
Online seller
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Vehicle available to be shipped to your home. Contact the dealership for details.

Vroom - Get It Delivered Nationwide, Contact-Free Review
Read the bad reviews, took the plunge...got a GREAT CAR
by Porscheman247 from DealerRater.com
December 3, 2018
So after reading the 300 negative reviews, I can honestly say I was VERY nervous about the transaction. Pages and pages of bad reviews, my experience was different and challenging but all in all I am very happy. The primary issue with Vroom is they have all their sales calls going thru a call center where no one knows anything about cars. The call center was Rock Auto disguised as a Vroom. After 3 minutes with these people I knew what the deal was. What I did was run a vin check on the Porsche 911 cabriolet I was interested in to see where the car was located. Once I found out, I called the dealer direct from an old ad on eBay. They put me in touch with a TRUE sales guy and we went over the car in detail. No call center BS. I was approved for the car quickly and the finance team sent the paperwork out timely. To my surprise the car was shipped from Texas to NJ in less than 5 days after all docs were signed. The car was delivered and like other have stated, was not clean and the car did have a damaged rim. I went to my local Porsche dealer and they validated the issue. Here's where the 5 stars comes into play. I called customer service and Christy Leal in the Vroom customer service department approved a new Porsche rim, almost $2000.00 that day to be replaced on the vehicle. They dealt directly with the dealer and simply kept me in the loop. The issue with Vroom is that they are relying on a call center who merely reads from a script. This is not good. If you do a little homework on the car you see listed on their site like I did, you can avoid the call center, Rock Auto. This will alleviate 99% of the stress and you will get a nice car at a great price. I can proudly say I am one of the few happy people that has purchased a car from Vroom. I would definitely buy another car from them. Christy Leal is an excellent employee and she deserves the 5 start I have given.
2018 Ford Explorer Platinum Review
Ford Explorer is an amazing SUV!
by Ford Fan from LEESBURG
January 27, 2019
5
Great SUV inside and out! It exceeded my expectations, and I like it a lot better than the Lexus GX460 I just got rid of.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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