Salesman were very friendly and had positive vibes. To be specific my salesman John Michael was extremely helpful, and I felt that he made me and my wife feel comfortable. Very professional and got the job done while also entertaining us. As went through the process of purchasing the vehicle he explained everything in great details and I could tell he cared about our needs for a great car. I look forward to the day I purchase another car. I know exactly the place to go 😎
I had the BEST buy experience from Bill McRae Ford. My salesman, Tim Herrick is hands down the BEST!! I never met Tim in person until I went to pick up my new truck. Tim and I talked over the phone and via email to get all my particulars that I was looking for in my new truck. He didn’t stop until he found EXACTLY what I was looking for. I would highly recommend Tim to anyone looking to buy a Ford.
What a great experience I had, they treated me so well. They didn???t try to make me buy something I didn???t want, they also respected my budget and what I wanted to spend. I will definitely be doing business with them from now on.
Tyler Ford has been a great dealership handling my needs with most professional way. I love my escape and the color too. Lighting Blue. James Showers has been a wonderfu l sales manager for us in the past on our Fusion and that is why I returned as a customer. Again thanks Tyler Ford
Although I have paid off 2 vehicles in the past I have never actually car shopped. After about 6 months of shopping around I was ready to give up. Every dealership I went to talked fast and slick. Made promises that they knew they could not keep. I pretty much lost hope that I would find a vehicle that I liked and could afford. I decided to call All Star Ford in Kilgore and of course the same response "Come on by I know we can help you!" So I figured why not. What do I have to loose. Little did I know he actually meant it. After picking my son up from day care I stopped by the lot. Sony, the same man who I spoke with on the phone greeted me. I told him what I wanted. He showed me what he had and a few more choices. To make a long story short. He sold me a GREAT deal on a 2012 Ford Excape but its nothing in comparison to the customer service I received from All Star. The entire staff! They even helped me with my son as he ran around the lot. Sony was very personable and by the time I left I felt I had a friend. He cared about my wants but cared about my needs even more. Most of all I could tell he TRUELY cared. I would recommend everyone to All Star ford. They have the best deals and even better you will leave feeling great about your decision.
Carl Shine made financing my Fiat 500X quick and easy. He was patient with me and helped me through the process, even sending me texts when I had questions. Even though I had no credit, Carl worked with me to give me the best deal on a car I fell in love with.
clean facility and curteous service from the staff
by Ellen Morris from Linden, Texas
December 10, 2015
I have done business with Longhorn Ford for many years when I was married. I hade really appreciated the concern and care given by all the sales personnel, especially Jesse Ladd. He has been really good to me and the cars he has put me in have worked out well.
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