These guys are serious about moving inventory. They sold me a pretty much brand new Toyota Tundra with 20K miles on it for rock bottom pricing. Any other dealer would’ve held onto that Tundra trying to get the most they could for it but these guys are only interested in serving their clients by selling cars at the best price. I was impressed.... Ive bought dozens of vehicles in my life and I NEVER had an experience as good as this... These guys have a great culture... glad to see them in Casper!!
The purchase process went well but the follow up has been nothing but miserable. They are not all on the same page and as a result I have been called multiple times because of their inability to communicate within their building. Cannot recommend this dealership to any of my colleagues.
We had a positive experience with the buying process. Unfortunately we needed floor mats to go in the vehicle. It took over two months for Bozeman Ford to get us floor mats. It came down to me calling and emailing on a regular basis. We got passed form person to person with no resolution. It was always, "Be in next week." or " I made sure they will be here Wednesday." It was extremely frustrating. The sale manager called towards the end and promised them for Monday, on a Friday, finally came in on Wednesday. No apology or offer to make things right. Pretty frustrating when everything else went so smooth to let this be the feeling we will take away from the experience.
Always a hassle free experience, I’ve been buying from Gary for many years and will keep coming back
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