Truly provided the most caring customer service of any dealership I've ever visited. Julius made sure we were happy and satisfied with our new Jeep Wrangler. I will only buy my future Jeeps from Criswell because of Julius and the staff. Leon, our sales consultant, was fantastic. Always pleasant and knowledgeable, he got us into the right vehicle. Thong, in finance, was great as well. He structured our deal perfectly. Everyone we had contact with was incredible. My profound thanks.
Sheehy Ford is fortunate to have wonderful folks both in their Service department and the Body Shop. They went out of their way to not only keep me updated but worked with the relevant companies on my behalf. I am extremely grateful to Steve and his entire team in the Service department and Erica and her team in the Body Shop.
My car buying experience at King’s Volkswagen couldn’t not have been any better.....Mostly because of Ignacio Rada....he made the whole process a lot smoother. He is a friendly, upbeat, and honest person who does anything in his power to get you what you want. He does his homework telling you about the latest features of the car you might want to buy. He was always available and willing to go out of his way to work with me. Even picking me up to make my purchase. He followed me throughout the whole process making sure I was taken care of, being there every step of the way.
He genuinely cares about his customers. I am sure the rest of the sales staff is just as professional.
Would definitely do business with them again if I need to.
Great place to buy a car.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Came into the Easterns in Alexandria looking for a SUV. Took a look at a few and finally we found the perfect one for us. All the options we could possibly ask for. I did not know they had 2018 vehicles! We worked out finance options and got a rate we were comfortable with. Definitely recommending people to go see Phillip at this location. Very nice salesman.
I WENT TO MANASSAS IMPORTS WITH MY 4 KID'S AND WIFE, looking SUV with my 4 kiss's and wife. The sales person (CISCO) was so helpful and honest. The service was the best and price was very fair. I have been driving this SUV for 8 months now and no problems at all. I highly recommend this place.
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.