Great experience. Josh was very patient with me being specific and picky. He found the perfect car for me. It is exactly what I was looking for, at a fair price. On top of that, due to my hard times, I was not able to get to the dealership from Lansing and Josh was kind enough to come pick me up to bring me to the dealership so I could get back on the road! Thank you Josh for what you did for me today!
Waiting area and the whole new car area is in desperate need of updates. Feels old and dirty. Service department is the only reason I go and that isn't much better. The last 2 visits, one or two service writers working and they do not like making eye contact to acknowledge you.
Went to Skalnek to look at an Avenger (it was sold), after speaking with Doug Lutz... he was able to find me a better car at a great price! The process was easy and fast, Doug provided me with a clean carfax. Best thing about the visit was the car just happened to be just what my son wanted... a clean Ford Fusion! Thanks Doug!
Everyone hates the process of going car shopping- me included - but not here! As a businesswoman I had limited time, had done my homework on the vehicle I wanted. So from John Dew my salesman who coordinated the meet, bringing in finance and the owner to help me make the deal happen I am extremely grateful. Every one of them were so helpful and polite. I will recommend and go there again and again.
I drove out of my way to visit this dealer.
I passed other dealers along the way.
Third vehicle purchase from Imay City Ford.
Dustin always treats us well
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