Donnie Davis was a pleasure to work with. He made us feel like friends insted of a number. Look forward to buying more vehicles with him.
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
I'm just going to list the issues. E-Brake cut wiring harness, garbage tires only lasted 17k miles, massaging seats malfunction, rear lift door works when it wants, the wind shield dressing left and right side cracked and they replaced it. Today the driver side window dressing flew off on the highway at 65 mph. Back fires when I punch it, transmission slips while going up hill. They did some recall repair while getting my oil changed and now my airbag light goes on and off. This was supposed to be a great SUV and it's completely garbage. This is the 2017 Limited 3.5 Twin Turbo model LEMON.
I called this dealer and Dakota immediately answered the phone. He then proceeded to spend the next 20 minutes with me answering questions and addressing concerns. Unfortunately due to issues on my end I was not able to purchase the car from them however, they were very upfront about the car and helped me every step of the way. Much respect for this dealer, or at least Dakota!
Love my Explorer
by Cwhite from Botkins, Ohio
December 12, 2018
This is my second Explorer lease and I couldn’t be happier with it. Rides and handles great, plenty of room, good mileage for its size, and great for long distance trips!
When I arrived I was promptly greeted and asked what I was in the market for. Once I gave them my parameters they went to work on locating a couple of options. They were very accommodating but we couldn’t work out the right deal for me and my family.
A quality SUV
by Jill’s dad from Murfreesboro, TN
December 6, 2018
The Platinum checks all the boxes from comfort, performance and four wheel drive capability. The safety features are simple to use and make driving a pleasure. I love the adaptive cruise control.
I am beyond disgusted with all the problems I have had. The first wk I got I noticed the door alignment was not right, then there is a weird sound that comes on when the ac is on but it doesn't always make the sound. The battery had to be replaced after 2 yrs and the horn also went out after 2 yrs. Now tonight a fan will not shut off so I had to disconnect the battery cable. I am the only owner got it brand new but I feel I got a lemon.
Car was delivered with outdated data loaded into navigation system, and for customer service advised to use cell phone instead. Smell of catalytic converter in passenger compartment due to design flaw and spent numerous times at dealer for fix, but it still stinks during rapid acceleration. Factory installed tires (Hankook) are junk after 25,000 miles.
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