I had been searching for a new truck for a while when I found exactly what I was looking for. I submitted the form to contact the dealer through Cars.com and was surprised to get a phone call from an actual person instead of some generic email. Since I live more than 100 miles from the dealership most of the sale was done by phone. I first spoke with Nikki Davis who told me a bit about the area and the dealership itself before putting me in touch with Lamar Elrod,my salesman. Both Nikki and Lamar talked to me like I was a friend. Lamar answered all my questions about the truck I found so that I was confident it was exactly the truck for me. He helped get everything done over the phone so all I had to do was drive over there. Because it was a working weekend for me they had to hold the truck until Monday evening. We arrived late Monday and they had the truck cleaned up and full of gas. They checked out my trade while I looked over the truck and drove it up the road. There were no issues at all for either side so we did the paper work. Even though it was getting late nobody there seemed to be in any rush and everyone was in a great mood. The guy handling all the paper work was great too, I only wish I could remember his name as well. These guys even had my trade in paid off before the end of the week. This has been the best buying experience I've had.
I purchased a F250 from the dealership last November . I was driving back from south Georgia last weekend 8/19/17 ( note only 3700 miles on the the truck ). My sun roof exploded and started falling into the truck . Nothing hit it is just sounded like a gun going off in the truck. I took the truck to the dealership on Monday . Dylan called me daily updating me on the status of the truck. I was told after a couple days that FORD was not going to cover it . Dylan got with Jacky Jones before calling me and the dealership covered the complete repair. Five star dealership in my book . I will be trading with them again in the near future. Thank you Dylan and Jacky .
My last car purchase was an absolute nightmare so I approached these guys with apprehension. Thankfully it wasn't warranted. Neal was straightforward and Efrem was great as well. Very friendly people and they made the usually painful process of looking at and purchasing a used vehicle enjoyable. I drove 300 miles one way for a very specific vehicle and it was well worth it. I'm ecstatic with the truck. Thanks guys.
Jay Kimmel is an EXCELLENT Salesman! He and the whole staff make your buying experience painless. They listen to each and every thing you tell them. I would recommend them to anyone looking to purchase a new or used vehicle. This was our 3rd purchase.
Jay Kimmel got me in a car that I absolutely love to drive. He listened to what I wanted in a vehicle and led me right to it. He negotiated the best deal possible and while we were at lunch got the paperwork ready. We came back from lunch and signed the paperwork, which btw the "paperwork guy" is great, and left the dealership within 15 minutes! Thanks Jay and Chestatee Ford!
I was in the area with my daughter for the Appalachia Trail head. Our older Fusion started experiencing transmission issues while driving in the areas foothills. A service atop at Chestatee Ford was just what we needed. Todd Reynolds in the service department was very professional and helpful. And Brad Minard in Sales made the move to a newer Fusion painless. It was time and I’m lucky to have found Chestatee Ford. Thank you all for turning this road trip “disaster” into a Win!
Just bought a used car with Jefferson and can’t say enough about them! Israel Pruitt took care of me from start to finish and made me feel comfortable about purchase. No pressure sales here or funny tactics. Fair pricing also. Would like to buy from them again next time I’m in market for car
I drove about 150 miles to purchase a 2014 Ford F150 for my son to drive to college. The truck was clean and a fair price. Israel Pruitt was my salesman and nice to deal with. I liked the laid back atmosphere of the dealership. Met the owner and he seemed like a nice local person. I would drive there again to purchase another vehicle.
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