When I walked in the show room with Nick Mattingly past a big white pick up truck, I saw a bright red ECKO Sport setting there. It had almost all the things I was wanting in my new vehicle. Nick explained everything possible on the vehicle. My grand daughter was with me and what technical thing I did not understand....she did. He showed me two other similar red ones on the lot and also an Escape. I had planned on looking at an escape for awhile, but comparing it to the ECKO Sport....I new the one on the show room floor was for me. Nick explained everything. Was very patient with me. Answered all my questions. Something I was really dreading turned out completely the opposite. Thanks so much to Nick for getting me through the process.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
First, let me say, I HATE car shopping but it was time to replace a 14 year old vehicle I really loved. Duane Money was very patient and helpful to this less than enthusiastic shopper. He made the process easy and stress free. He went above and beyond to make sure I was happy with my new Escape.
The staff at Town and Country Ford are the best. They fix it right the first time and do a great job of communicating with the customer.
The sales department gave us a very fair allowance on our trade in and the vehicle we purchased was priced right and in great shape. We only buy from Town & Country Ford.
Was greeted at the door by Josh Smith, and thus started my process into a brand new Ford Explorer. He was absolutely gracious and courteous the entire process, and I couldn't ask for a better salesman! If you're gonna get a Ford, go to Oxmoor Ford, and ask for Kae Why the Car Guy. Thank you for the pens, Josh!
First experience was awesome, our first contact with Eric our sales representative was knowledgeable and actually help in our decision to make our final decision also the insurance representative was awesome
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