Our salesman was Christopher Santiago, I made him aware that I had a limited amount of time because I had to go to work. He expedited everything and got us in and out in no time. He was professional and courteous and made us feel like we were family! I will definitely be returning!
Chuck helped us not only find the truck we were looking for, but was courteous, friendly and, most importantly, didn't try to talk us into getting a car or van we didn't want. We got a call and an email to check up and see how everything was going, but they didn't go overboard with it. Overall it was a great experience.
They actually listen to what you want and don't try to push you into something you don't want just to sell you a vehicle. We went back four or five times and became friends until the right "deal" came along. In the mean time I referred 5-6 other friends there.
They took so much time with me to ensure I was 100% happy with the vehicle and pricing. Chris Santiago and Dave Becker went above and beyond My expectations. I would highly recommend them to anyone and everyone! I will be back for my next purchase.
My niece picked out a used car on their lot she wanted. I agreed to go with her to look it over and help her through the buying process. We talked to Lisa Requenes who was the sales lady. She was very nice and helped us through the buying process. We negotiated a deal which she turned into the sales manager Brian. He made a mistake in our favor on the paperwork. I expected a fight but he came back and admitted he had made an error in our favor and we could have the car at our original offered price. What a pleasant surprise. A great buying experience. I could not have ask for a more pleasant car buying experience
Robert is a quiet man being that he is not pushy to seal the deal. He gave me all the info i needed in order to make the best decision for my budget and woked it through to management. I have a Ford Edge i love and am excited i was finally able to get an SUV. Initially I Leased thru him and then purchased the vehicle at lease end. Ive had the Edge 3 yrs so far and not a hint of trouble. I so bery much love driving it plan to keep this for another 10-12 Yrs atleast. Thank you Robert and your finance team.
After dealing with several other dealerships, I found Cook Ford to be the best. They were lowest price starting off and the most willing to work with you without any shell game, just straightforward sales. They went above and beyond finding the vehicle I wanted when it wasn't present on their lot. I was more than willing to pay for the shipping to there and any transfer costs to save time in the searching. I am loving the new F150 I bought. I am thankful for them and their kindness when I was wishy washy on the options starting out and their absence of pressuring. I would go back here first were I back in need of a vehicle. Save yourself the headache and come here first.
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