Had a great experience buying a used car from Steven after my car was totaled. He was very helpful and not pushy at all like some other car salesman I had encountered. He was very transparent and put up with my many questions like a champ!
After having my last pickup decide to retire after 24 years, I was at a loss to find a replacement. In my search, We visited West Herr Ford in Hamburg, and came across Steven S. After a couple of visits, my wife and I selected a used pickup that was in very good shape. Steven went out of his way to get the vehicle prepared and the purchase completed.Thank you Steve.
Towne Ford definitely did not disappoint!! I went in looking for a new car and walked out with a vehicle that is perfect for me and my family. Customer service is excellent and everyone was friendly and smiling. Extremely pleased with my Towne experience.
Basil Ford did a great job servicing my 2016 Esape with 43 k miles. Tires are still good for a few months. Rear brakes were replaced. All other maintenance was performed to my satisfaction. They even gave it a complimentary car wash. Nice. Thank you.
Went to Ford Basil after a large area dealership gave me the run around on interest and payment within my means. Very helpful and ended up with a newer year vehicle well under what other dealership wanted for older year vehicle. Thank you Rocky!
Ed helped us out with a warranty covered repair, when we had gotten poor service at another dealership. Helpful, courteous, very informative and professional service department! We have bought 2 vehicles from basil, and will continue to shop here!
Great service, like always greets me by name right as I walk in the door. I go in to get things fixed that I'm aware of, few times they caught other things that need immediate attention or future and let me no in advance
I was contacted by salesman Jadon shortly after signing up for a test drive promotion by Ford. During the test drive at Dave Smith, Jadon was very informative with all ford was offering at the time (rebates, lease buyouts, etc.) and all of the features of both the 2017 and 2018 Ford Mustang Ecoboosts. As I wasn't ready to buy for a couple of months, Jadon kept in contact and was very responsive to every question and concern I had. When I decided on a model located at an out of town dealership, Jadon was quick to assure me that they could retrieve it. A week later, after the quickest buying process I have experienced along with the lowest finance rate I could find, I am loving my 2017 Ford Mustang Ecoboost in lightning blue. Very impressed with overall experience. No nagging salesman trying to upsell you, but rather very responsive to every need.
This was my first experience at Ford dealership & it was excellent! The salesman Max Rubin was a true professional and I will definitely be returning.
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