I appreciated Mr Derrick customer service and hospitality he really went above and beyond to get my mom into the used 2015 Escape she wanted.I was a real blessing to work with and all the others. They all worked as a team for us to be able to go home happy. Even when we got thirsty and hungry. They treated us to satisfaction.. Derrick made us feel likethis was the best place to be I on a Saturday. It turn out to be so in the end even with financing. I want to also give a special to salesman Brian there and salesman Key on at Chapman Chevorlet who our original person but sent over to Brian at for who sent us to Derrick..lol. It was awesome to see people work together lime that. Much blessings to them all and families.
I have not purchased a vehicle in 18 years and dreaded going to a dealership. My fears were soon set aside as I spoke with Bud Thomas, Sales Specialist at Bill Luke Tempe. Mr. Thomas's sales style is what I had hoped for in a salesperson...no pressure, truthful, and down to earth. He spent as much time as I needed to make my decision on the vehicle I was interested in. At no time did he display a desire to go do something else. Since I live 130 miles from the dealership, Mr Thomas delivered my vehicle to me. I have never had a transaction go as smooth as what I experienced with Bill Luke Tempe. If you are in the market for a new or used car, definitely seek out Bud Thomas. You wont be sorry!!!!
I purchased a used Honda from Bill Luke Tempe. My sales person was Jorge Diaz an awesome person and my finance person was Janet Sandler they both was very patient and worked within my budget they made my car buying experience unbelievable no pressure, no stress!
Bill Luke have an awesome staff everyone made me and my family feel welcome and wanted to help!
I will recommend Bill Luke Tempe to everyone!
Charles Brown purchase of a F150 extended cab 2018
by Charles Brown from Scottsdale, AZ
December 4, 2018
The salesman, whom I have forgotten his name was outstanding. He drove with me to get my second trade in and drive it back. We then found the truck on the lot across the street I wanted. I met with the sales manager and the senior manager. They were both excellent. I made the deal. We always would want more for our trade in but I felt all three gentlemen took good care of me and I am happy with the purchase. I was shocked that my credit score of 810 only got me an interest rate of 5.5%. I contacted several lenders last week and was offered 2.5%. Would like to waive the prepayment penalty and not pay so much interest on my first payment if possible. Other than that, I was very pleased. My very close colleague is former President of Ford Steve Lyons, and I told him the same info after my purchase.
Disappointed in level of service this year at Auto Nation. Been a customer since 2007.
Waited 15 minutes before service person came to help
Car was done but waited 20 minutes before paperwork was completed
Customer service Person was very nice (Isiah)
From the time I got there was greeted pleasantly now with the people they worked diligently to try to get me into what I needed they help me probably several Vehicles show me sell vehicles just Pleasant all around experience good people good employees makes you feel good about what you purchased thank you
I typically loathe the car buying experience ... until today Robert Pittman and Santiago Martinez changed the whole experience... I felt like I had the control and not wheeled and dealed. They were both amazing and made everything clear from the start to finish .. i will never use anyone but this dealership !!!!!! Thank you to the both of you I love my purchase !!!! Jewelz
Ok this dealership is absolutely the best that I ever had dealings with!
I have bought 4 cars from them over the past 6 year and ever time they get better than the last.
I have sent friends and family to Bill Luke and they all have bought cars and trucks from them.
Outstanding from beginning to end.
I highly recommend this dealership!
Matias was great , even though i did Spend quite sometime at the dealership he was able to keep me happy and satisfied the entire time i was Here at the dealership! Highly would recommend this car dealership to all!
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