Good experience , friendly,knowledgeable staff. Responded ontime and delivered more than i expected. I have purchased at trilakes before. This time i bought two cars.
A Great Value
by GinaS. from Florissant, MO
December 31, 2018
This Explorer has a lot of room. With the 3rd row seats folded down, I can place many items such a luggage, antiques, and more in the back. My favorite feature is the heated steering wheel. I have 4 young men in my family and we fit comfortably in the Explorer during road trips. The ride is smooth and quiet.
I have been looking for a truck for nearly two years, whelp this weekend I pulled the trigger. The salesman was Dallas, he was no pressure and no hassle. Dallas was up front and just wanted to make sure I was taken care of. I compared trucks from several dealerships over several states. It came down to a handshake and a promise of service. I went with the F-150 over all others and couldn’t be happier. It rides better than my luxury sedan. If you get a chance stop in at Tri Lakes Ford and see Dallas, he’s also on their youtube video.
My 7th Ford
by TheBreeze from High Springs, Florida
December 31, 2018
Love this car. Previously owned a Mustang, Bronco, Escort Hatchback, Escort Wagon, Focus, Escape and now an Explorer. I am one happy Ford Explorer owner.
One of the best car buying experiences I’ve ever h
by Kirk & Julie from Springfield, Mo
August 14, 2018
One of the most pleasant car buying experiences I’ve ever had. Our salesperson Riley was very knowledgeable and friendly. No high pressure at all. Ray, in the finance dept was also very helpful and explained our options clearly. We were very pleased with the experience!
This is the 4th new Ford I have purchased.
by Brenda from Haubstadt, IN
January 12, 2019
Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.
Everyone that we came in contact with was extremely friendly, competent, and professional. They are a small town dealership with an impressively large selection of makes and models. I researched dealerships for weeks within 250 miles of my hometown. This included St. Louis, KC, Memphis, Tulsa, and Little Rock. I chose them because they had the best selection of what I was looking for. I was prepared to go elsewhere but after meeting the staff and negotiating the deal, it was a no brained and we traded with them. Did I mention I drove 3 hours on Memorial Day to do this?
Fits my family's needs
by TimandTrisha from Hopkinton, RI
January 2, 2019
The Explorer is great car with enough room for my family. The features in the car are awesome. Very comfortable ride. Would highly recommend the Ford Explorer.
Sent in a request and moments later had a call and email for reply. Set up a time to see the vehicle which was 1.5 hours away. They brought the car (already detailed) to the front door for us to test drive. This was to be a replacement vehicle for the one that was totalled but we hadn't settled with insurance yet. Left a deposit and returned a few days later where the vehicle was all ready. A couple signatures and we were driving home, and all the paperwork arrived 2 days later. No tricks, no pressure, they didn't try to persuade me into a more expensive vehicle; just simple, fast and friendly service.
Love My Explorer!
by Stephleigh from Leawood, KS
January 2, 2019
I use this vehicle for so many things! From work, carting materials around for training and workshops, to hauling my kids and their friends to and from activities, to hauling my daughter's wheelchair and/or walker when she needs it-- the Explorer does everything I need it to do in perfect comfort, smooth ride and style. This is the second Explorer I have driven and this time we went with the Platinum package. It is insanely luxurious from the seats with built-in massage to the ability to change the color of your ambient lighting-- Ford has thought of it all!
The drive to Aurora was well worth our time and money. The customer service they offer is amazing. I would recommend our salesman Willie to anyone who is interested in purchasing a vehicle. We have purchased vehicles in Springfield from larger dealerships and the service is not comparable.There was a minor tear in the seat that the dealership agreed to fix. They drove to Republic to pick up the vehicle to repair and even washed it before returning. The financing process was seamless.
All the bells & whistles
by Dwaine from Grande Cache, Alberta, Canada
December 31, 2018
Everything & more than expected. We keep discovering/learning new features on the vehicle every time we drive. Options we didn’t even know we needed. It’s above and beyond.
My husband I had been looking to purchase a 2015 Explorer and Jimmy MIchel Motors had the best selection. I visited the website to look at their inventory and inquired about availability and had a response within a few hours. Our salesman was efficient and not pushy. The whole process was flawless. We picked out the vehicle, agreed on terms and secured financing in a few short hours. My husband and I highly recommend Jimmy Michel motors.
This is my DREAM car
by RMacomber from Stanwood, WA
December 26, 2018
This is the nicest vehicle I have ever owned. I have finally found my dream car and my family and I are so excited to enjoy this car for a long time.
Sincere, Honest, Great Selection, SUPER Salesman !
by Glenn from Ozark, MO
October 2, 2018
We recently purchased a vehicle from Republic Ford. What a fantastic place!!!
If you are in the market to buy a vehicle, you should go and talk to the salesperson that we dealt with. His name is JR Farlow… He was by far the most friendly, knowledgeable and patient salesperson that I have ever dealt with. He fought hard to get us the best deal possible with a NO PRESSURE attitude… I will continue to buy all my future vehicles from this super nice guy…. JR Farlow – I again want to thank you very much for everything you did for us and making the car buying process so easy and virtually painless!!!!!! Glenn Ree
by Kashifbajwa from Iselin nj
December 23, 2018
7 seater truck style 6 cylinder what do you need more its more worth then big suv save your money time and ho with Ford Explorer
Rick Richardson (sales) and David Trevarthen (finance) were very helpful and great to work with. They listened to what we needed and had several suggestions to help us with the logistics of the purchase. Everything was very straightforward with no high pressure sales pitch. The whole process was very quick and easy and we got a great truck for a great price. I would definitely work with him again.
First off - In my previous job I was the Internet Sales Manager at the largest dealership in Wyoming so I am very knowledgeable of fair market prices and how the car sales process works...This weekend I purchased a 2013 Ford Edge from this dealership. My salesman's name was Kiefer Scroggins. I had set the appointment the day before through the Internet Manager (Sheila Jackson). FYI... their Internet department is fantastic! Very quick to return my call on the inquiry that I had made through their website and helpful in setting up the appointment for a test drive. Back to Kiefer... Kiefer is a very professional, educated and detail oriented young man. He definitely does not fit the old-fashioned, dreaded car salesman stereotype that we all have dealt with in the past. He was very polite and extremely thorough and seemed to have in-depth knowledge on not only the vehicle that we wanted to purchase, but all Ford makes and models. He did a great job of explaining and showing us all the vehicle's options and capabilities. There really wasn't much deal making that had to be done. I had done my homework on comparing the wholesale vs retail costs of this and other similar vehicles within a 250 mile radius. This was by far the best pricing on this model vehicle that I could find. I would highly recommend purchasing a vehicle from this dealership (and would highly recommend asking for Kiefer) the next time you are in the market. Thank-you Jimmy Mitchel Motors and THANK-YOU Kiefer Scroggins!!!!!!!
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