This is my kind of place. The people are real. I didn't have to put up with a sales pitch. They let me look at the vehicle I wanted to see and let me make up my mind. The best car buying experience I've ever had. The staff was very knowledgeable, but very kind. There were no games and no added fees. Highly recommend.
I first came to Show Me Auto Mall at the beginning of the month for an oil change and I asked Dillion to have them take a look at my trunk as well to see if they could possibly see what's up with my trunk not popping, I told him I only had $100 on me to spend for the visit so he cut me a deal. I made an appointment for the next day to get my trunk fixed! Later on that Tuesday afternoon before I left town I discovered that I had $100 missing out of my car that was in it prior to my visit. I went right back up there and spoke with Dillion who apologized and with the owner(didnt catch his name) of course nobody fessed up to taking the money but I still kept my appoinment for Wednesday anyways because it's been over a year since Ive used my trunk! They fixed my trunk that Wednesday and it was only a $20 little rubber piece part and they charged me $100 for labor that seemed unfair because theres no way it took an hour to install that simple piece! But I was just happy to have my trunk fixed! A week and a half later my trunk quit working... I called up there and I spoke with Bryce I believe and explained about what happened with my money on the Tuesday and how I felt being over charged for the labor on Wednesday so I just wanted to get my trunk looked at again and not be over charged he told me to bring it right in! So today(Tuesday) i took it in and Dillion told me what they did to help me out. They cut me a deal on diagnosing it again and let me have a loaner for free for a few hours so I could take my boy to go see the Easter Bunny because it was going to take them a few hours to fix the croading I had going on with my trunk. My experience didnt start out the greatest with my money coming up missing but Dillion did everything he could to keep a customer happy! I work where customer service is a huge thing and Dillion and Bryce went above and beyond to make sure I was taken care of! I will be back!
2018 Ford Explorer sport Review
newest car I have ever owned and I really like it
by Kathy from Erie
May 8, 2019
perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.
I was very impressed by the quick turnaround and high quality of your techs and all of the employiees . I was very lucky to break down across the street from such a quality dealer! THANKS
2018 Ford Explorer XLT Review
Spacious and comfortable
by Nezam from Mission Viejo, CA
April 27, 2019
I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got.
I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.
I WON'T GO ANYWHERE ELSE! JED WAS VERY EASY TO WORK WITH AND MADE THE PROCESS EASY
2018 Ford Explorer Limited Review
I love the style of this vehicle.
by Robert from Sunbury
April 19, 2019
I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.
The gentleman that I talked with called me back and answered the questions I asked. THat's all I have to say. That's It. !!!! !!!!
2018 Ford Explorer XLT Review
by CassandraJM from Joplin mo
March 30, 2019
Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .
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