Excellent Service and Professionalism
November 6, 2018
I bought my 2016 Mustang from this dealership a year ago (excellent experience there as well), but recently ran into an AC issue. I live about 60 miles away in Kingwood, so I had other dealership options that were closer. However, after one phone call to Ryan Ford, speaking with both Barry Koch and Brad Zook, I had my mind made-up on where I was taking my car. They were prompt, professional, and easy to work with. Often times you hear some horror stories on warranty work (from the duration it took, to the dreaded back-forth on valid warranty scopes, etc, etc), but I was left feeling confident that coming back to Sealy was the best choice. I was even provided a courtesy vehicle for the duration of the service! The result: A day after dropping off my car, the work was done! The issue was a bad seal within the hp/lp valves on the AC compressor. So in summary, my car is back to blowing cold air, the service at Ryan Ford was excellent, and I would definitely recommend this dealership as a whole to anyone looking to buy a new Ford or coming in to have their car checked out.