The team at Vanhorn did a fantastic job. When they didn’t have the vehicle I wanted they were able to find it and bring it to the facility to meet my needs. Wonderful group to work with went out of their way to help in every direction I suggest you give them a chance.
Just traded in our Mazda for a Ford Edge, Van Horn (Robert and team) gave us a very fair deal on the trade-in, great in communication and working with us to find a solution that met our budget.
All in all, great people/dealership to work with and can highly recommend!
ZECK FORD'S WENT ABOVE AND BEYOND MY EXPECTATIONS!
by ZECKFORDS'NUMBER1FAN from DealerRater.com
November 6, 2018
4.9 (12254 reviews)
I HAD LOST ALL HOPE WHEN GM FAILED TO PROTECT ME WHEN MY LEMON WAS INCREDIBLY DANGEROUS, VAN CHEVY BROKE THE CAR EVEN MORE - AND FRAUDULENT ACTIVITY HAPPENEDON MY CREDIT SAME DAY VAN CHEVY FIRST TOOK MY CAR IN - 2 MONTHS I FINALLY GOT IT BACK AND IT WAS INCREDIBLY WORSE THAN THE FIRST TIME I DROPPED IT OFF - ZECK FORD STEPPED UP AND WENT ABOVE AND BEYOND TO HELP ME GET FINANCED, WHILE THE FRAUD IS BEING INVESTIGATED AND DAMAGED MY CREDIT, THEY GAVE ME THE PEACE OF MIND THAT MY SAFTEY IS INCREDIBLY IMPORTANT - WORKED LATER THAN THEY SHOULD HAVE, AND GOT ME A BRAND NEW 2017 FORD FOCUS, GAVE A BETTER DEAL ON TRADE IN THAN EVER IMAGINE, AND MADE SURE TO TRULEY SHOW THE COMPASION AS IF I WERE ONE OF THEIR FAMILY MEMEBERS, NOT PRESSURED, THE MOST FUN ENVIROMENT IMAGINABLE - & BEST OF ALL GOT ME AN INCREDIBLE INTEREST RATE - THEY DIDNT GIVE UP, AND THEIR DEFINILTY NOT DOING IT FOR THE COMMISION - THE TRUE COMPASSION SHOWS EVERY MOMENT YOU SPEND WITH THEM WHEN MAKING A HUGE COMMITMENT TO A NEW CAR, I ADVISE EVERYONE TO GO THERE TRULY THEY DO NOT DISAPOINT AND THEIR PRICES ARE LOWER THAN ANYWHERE ELSE, THE VEHICLES ARE BEYOND TOP NOTCH - SERVICED TO TOP NOTCH - AND I HAVENT STOPPED SMILING!!!!!! NOW I CAN DRIVE SAFELY, ESPECIALLY WHEN VAN CHEVY IN KANSAS CITY MISSOURI - MADE ME THINK EVERY DEALER IS CROOKED AND WHEN I HAD I HAD LOST ALL FAITH - THEY TRULY GAVE ME THE PEACE OF MIND WHEN DRIVING AGAIN, PLUS THEIR STAFF IS TRULY THE BEST EVER IVE ENCOUNTERED, MEANS SOMETHING WHEN YOU BUY THE CAR AND ARE HAVING TO MUCH FUN COVERSING WITH THE STAFF TO LEAVE, & BEST OF ALL THEY DIDNT GIVE UP ON MAKING SURE I WAS BEYOND 12357847382435864867% SATISFIED. IF YOU GO HERE I CAN ENSURE YOU WILL NOT BE DISAPOINTED AND BECOME A LIFE LONG CUSTOMER OR RATHER PART OF THE ZECH FORD FAMILY! I OWE A HUGE THANK YOU TO RYAN BANKS, FRAN WEIS & JEREMIAH BLAND --- YOU GUYS ROOOOCCKKKKK!!!! THANK YOU A MILLION TIMES OVER!!!!!!!!!!!!!!! #ZeckFord's#1FAN!!!!!!! - I COULD GO ON FOREVER ABOUT THIS DEALERSHIP - I NEVER MAKE REVIEWS EXCEPT FOR BAD SERVICE - IM SPREADING THE WORD OF MOUTH AND ON EVERY SINGLE REVIEW SITE - TO ENSURE THEY RECIEVE THE CREDIT THEY DESERVE - & SO THAT FUTURE CUSTOMERS MAKE THIS THEIR FIRST STOP - TRULY I RATE THIS PLACE AND THEIR INCREDIBLE STAFF 5894562544874245348678 STARS!!!!!!
I sent an inquire for a used 2013 Hyundai Santa Fe with great mileage and price and Jamie got back to me very quickly and answered all my questions. Once at Zeck, Jamie introduced me to Cliff who help me sign the paperwork to take the car for a pre-purchase inspection and assisted me during the rest of the transaction. Cliff was extremely friendly and helpful through the whole process and worked with management to get a couple of issues resolved on the car before completing the transaction. Since the price was best in hundreds of miles a and they took care of issues discovered during the pre purchase inspection, no need to haggle. Financing was very smooth too. I came in with pre-approved financing and Zeck found a lower rate. As expected the finance person (unluckily don't remember the name) presented me with extended warranty options but was not too pushy when I refused them. The whole process took just around 3 hours: fastest used car purchase yet in my experience! Would definitely recommend Zeck!
So happy McLarty Nissan opened a place in Bryant/Benton! It is very convenient and accessible. I dropped in for service on my 2013 Altima a few months ago and received exceptional service. I told Jackie Harris I was looking to trade for a Nissan Rogue pretty soon. He contacted me August 16 and said he thought I should come look. When I got there, Andrew Carroll was waiting for me. I felt very comfortable with him as my sales representative. He showed me the Rogues that fit what I was looking for and then left it to me to decide. I never felt pressured that there wouldn???t ever be another deal like this one and I was very pleased with his offer. I would recommend him to anyone that was thinking to purchase a Nissan. Also, I???d like to say the finance gentleman, Brad Buie was very easy to understand, he explained my contact very well and took care of all the necessary paperwork. These two gentlemen made me feel like a very valued customer. As an owner of six (6) previous Nissans, I am extremely happy I took the time to visit with McLarty Nissan at Benton this week.
I was looking for this truck about 1 año and Andy found this truck for Me. He explain me how everything about ir. Gracias Andy por ayudarme y encontrar está camioneta. Te voy a recomendar toda mi familia y amigos. Lo bueno es que Andy te vende autos nuevos con W-7. Thank You Andy for your kind help. Call him 615-275-6002. He sólo treat you as familia.
We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.
Having truck latch replace after being broken into
by Bill Abbott from Walls, MS
November 6, 2018
4.4 (367 reviews)
Anthony in service was great. You could tell he really enjoys his job. I was a little concerned when I first arrived. All the customer service reps were standing around talking while I wad standing there for several minutes waiting on someone to come out. Anthony was on the phone and seemed to be the only person working. The moment he hung up the phone he grabber his clipboard and came right out to me. He was extra apologetic for the wait. He was helpful and quick to get my questions answered and to get me the info I needed.
Very happy! Excellent service department. From the valet parking through the service advisor, in this case Mike, ( sorry forgot his last name) to the technicians.
Everybody was very polite, very helpful and very knowledgeable.
I recently leased a 2017 Jeep Cherokee and came to the dealership with a predicament. I had thought I was only 400 miles away from being over and had about 9 months left on my lease. Turns out that I only had 10,500 a year instead of the 12,000 I thought I had (thanks Dana Ford in Staten Island for screwing that up!). Even with all of that they were able to work out a fair deal and I left happy with my brand new car! My only qualm was that it took a very long time (was there 5 hours), but that happens with leasing a new car so not too upset about that. Overall I would highly recommend the dealership and it's staff at both Jeep and Ford.
Jeff is an exception to the car purching Salesperson, very patient, knowledgeable of his various models and goes beyond customer satisfaction in all aspects customer service. I've been a Mitsubishi owner for 8 different purchases and I must say after finding this dealership and my New Sales consultant I will be referring them to my family and friends as a No Gimmick No pressure Real type of car buying experience. Thanks again to Jeff for a great New car experience..:)
I have serviced my vehicle here before and was very pleased at the way the service advisers handled my request. I would definitely recommend this dealership to everyone.
Stevens Ford is a dependable honest dealership. Their customer service is excellent! I've dealt with Jenny Scheele for many years now (I'm in the process of deal #3 with her currently) and she always helps me find exactly what I'm looking for at a monthly payment I can afford. As a single Mom I appreciate her trustworthiness, her patience and her invaluable insight! She gladly takes the time to work with you and provide you with options to help you figure out what works best for you. I wouldn't car shop with anyone else!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
this
service and materials without representations or warranties of any kind, either expressed or
implied.
See our terms of service for more details.