New and used 2025 Ford Explorer Active 4WD for sale near Plainfield, IL

I am a returning customer to Fair Oaks Ford Lincoln in Naperville, Illinois. I leased my first vehicle a Ford Edge from Derren Sanders, Sales & Mo Abdallah, Sales & Finance Director in August 2024. It was my first lease vehicle for my business and Derren & Mo made the process smooth and hassle free. Because of my past experience, it was not a difficult decision to return to Fair Oaks Ford Lincoln to acquire my second vehicle a F-150 Raptor. The customer service and personalized treatment for my returning business was evident in the additional team member Terrell Williams, Finance Manager showcasing his ability to make the financing seamless. These three band members, having their own individual instruments, came together harmonizing the sweet melody causing me to tap my feet and sway to the beat as I flowed to rhapsody of symphonic notes flowing to the finance office. It was rhythmic and satisfying. It's not often that transacting business comes with feeling of complete satisfaction and strengthened engagement as if being at a concert with a favorite musician or entertainer. Yes, that's it this team of merry men created an entertaining environment purposefully delivering another satisfied customer.

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

Excellent and professional. Answer all my questions, even when I came back with more. The people I worked with were courteous and knowledgeable. I would recommend them unconditionally

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

Miriam was so awesome I think she should be sales manager. She also deserves a bonus the minimum should be $10,000.

This is my third Explorer…and this time I chose the Platinum edition. The exterior is about the same but with some very tasteful updates to the rear taillights and front grill. The interior is dramatically improved with a variety of materials used throughout. The larger touchscreen is easy to use. This is the first Android based platform and it is easy to use and worked seamlessly with Apple CarPlay. The Blue Cruise auto-driving feature is very impressive- and once you get over the hesitation of letting the car steer itself is very useful especially on long interstate trips. All in all this is the best Explorer I’ve had.

Great experience, if your trying to buy a vehicle used or new go to ROESCH FORD and ask for Alex, he?s very professional and very nice, I will recommend him to anyone

Very great! I worked with Billy in sales. Very fair and helpful, no gimmicks. I trades in old truck and bought a new F-150. Very fair on trade in and love my new truck! I highly recommend!!!

My experience was phenomenal from the ONE AND ONLY AMEN AND THE FINANCIAL MANAGER HIS NEPHEW great customer service they had provided us a lot of options and me and my wife walked out with 2 cars MOST DEFINITELY BUYING ANOTHER CAR FROM THESE SPECIFIC PEOPLE BECAUSE THEIR ARE BRUTALLY honest and they don?t play games when helping out the community we need more people like them and encourage ford to give them A HUGE APRAISE AND RECOGNITION

great, helpful, friendly ,knowledgeable staff. explained and answered all questions. followed up with a phone call ,and when I called them they called me right back.

Wanted to give a shout out to the following guys who made my experience 1st class! Mike S - General Manager. He went above and beyond to satisfy my various concerns. He was courteous, polite, respectful and a gentleman. I appreciated his return calls, answering texts and overall concern that I was a well satisfied customer. A+ Chris - Sales Manager Very pleasant, respectful and answered all my questions when I was at the dealership to purchase my 22' Ford 150 Lariat. A done well done. Bernie - Sales Bernie was very respectful from the moment I walked into the dealership to the final handshake closing the deal. I would highly recommend any interested in looking at a vehicle purchase to see Bernie. Ryan - Service Manager Ryan was awesome about calling me and letting me know that status of my vehicle, answering any of my questions, and going over all technical specs of the work being completed. Ryder - Porter Ryder is the man! I live an hour away and he drove my truck back and forth several times while they were completing some upgrades. He would drop off a loaner and take my truck. No complaints. Professional and a great asset to the team! These GUYS ROCK! They don't get enough credit for the hard work and effort put in on a daily basis dealing with the public. I own my own business, and value hard working individuals. I would definetely recommend them and Hopkins Ford. THANK YOU GENTLEMAN!

This dealership is above the rest. It was recommended by a friend of mine and I was not disappointed. In fact, it has changed my opinion about domestic car dealerships. From the scheduling of an appointment to the actual service technician, the experienced has been an absolute pleasure. I am sure that whomever is hiring for this dealership is selecting the best people. One thing is to have the technical qualifications to do the job but the most important factor in hiring people that will be interacting with the general public is people skills. Every time I call to schedule an appointment Molly has the nicest attitude over the phone. The same thing goes to the Mobile Service Technician Isaias Sanchez. An absolute pleasure to interact with him. Courteous, service oriented, and willing to offer explanation of the work being done. Like I said earlier, not everyone has the people skills to deal with the general public. These people are the best! You won't be disappointed to get service from Hawk Ford of St. Charles. I live about 30 miles from the dealership and have other Ford dealers closer my house but I pick Hawk Ford for service over those dealerships just because of the people there.

The best experience ever. The dealership was amazing and the customer service went beyond expectation. I would definitely go back or refer my friends to go there.

Need an oil change, got it down in good time. Every one was nice and even remind me that I have a $10 dollar coupon coming. Thank you for that I am very satisfied.

My wife and I drove from Chicago to come and check out a certified Ford Escape. They gave us a very fair trade-in for our original car. They whole process was great and we look forward to getting our vehicle services or any other cars from this location.

Kept me appraised of what needed to be done . Went over the work done and what would need to br done in a future service. They washed my car.

Very helpful and knowledgeable staff to help with any questions you may have about various autos and/or trucks!

Brian did a fantastic job throughout the entire process. He was very knowledgeable about all the different features the vehicle and took the time to make sure we knew how to use them. Lisa in the finance department really knows her job and works with you every step of the process to get you in and out as quickly as possible.

Excellent sales service from J. R.! We are very pleased with our recent purchase, and J. R.'s patience, professionalism, and assistance was greatly appreciated.