November 6, 2018
My wife's car was totaled in an accident this month and she was in need of a new one before her rental had to be returned. Being newly married, we knew that the next vehicle we'd buy would have to be a small/mid-size SUV. We test drive a couple different models and fell in love with a used Equinox. We didn't think it we'd be able to afford it, but the sales manager on sight (Bancroft) worked with us and really did us a solid by showing us our options and showing us it that it was affordable. Greg, our sales guy, did a great job of taking us through the different features of the car, getting it taken care of before we took possession, and just made us feel comfortable overall. Michael in finance even managed to take care of us on the warranty and gap side of things and still got us just under budget on the payment.
I have bought a lot of cars in my life. I was young and very dumb. I never felt 100% comfortable when buying a car, which was mostly because I didn't trust myself, nor the people selling me the car. THIS experience is the first where I can safely say that I am 100% confident in all aspects. Findlay and the team we worked with did right by us. They earned the trust of both my wife and myself, and they helped us get into a vehicle that gives us peace of mind while on the road.
Thank you, Findlay!