by Day on and Linda Carlton from Live Oak, Florida
October 29, 2018
Was very pleased with the service received when I took in our Ford Escape for its first service . Everyone was very nice and professional. The waiting rooms were very clean. I was offered coffee or a soda. The restrooms were very clean and I was kept up in the progress of my service.
Tammy Townsend worked with me and my family for 3 long months to get me into the perfect suv for my family. She was so amazing in every way. Made sure the payments were right made sure I was in love with it. Great saleswoman
Very professional, understanding and just an overall amazing experience! Tammy listened to my car needs and made sure to get me exactly what i wanted! I highly recommend her to anyone looking to purchase a vehicle!
Danielle Thomas, service provider, has elevated the service of this dealership. She has brought back the hometown feel & service that has been missing since non locals bought the place a few yrs ago. She is the reason we have comeback to that dealership for service. She needs a raise or promotion because she is bringing the locals back in & making that company money. Thanks Danielle!
After searching online and looking at hundreds of cars I came across a Oxford White 2016 Ford 150 at Rountree Moore. When submitting my inquiry Kevin was quick to make the call the very next morning and perform what I call the best customer service in the used car business.
Kendell Fairchild, Service Advisor very professional and personal. Dane Northcutt, Shuttle Driver extremely accommodating. Had some recall work done, a service done which included tire rotation and oil/ filer change. Also due to the advice of Kendell a four tire alignment. Thank You
The best agent is Danielle Thomas she get you in and out. I love bring my Ford back to this dealership they all are get and try to help you with all they can but Danielle is the best.
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