The salesteam was very strait forward and helpful through the process of looking for a reliable used vehicle. The prices were very fair also as the worked to get us the best deal they could I feel.
Ford Expedition to Ford Explorer
by Sally Skellington from Fort Riley Kansas
January 9, 2019
The ride is smooth and quiet. Easy to work with the technology. Extremely comfortable. I own a 99 Expedition, 08 F150, and now a 13 Explorer. Everyone I own has been good to me. Extremely reliable. And great for everything I do.
I'm just going to list the issues. E-Brake cut wiring harness, garbage tires only lasted 17k miles, massaging seats malfunction, rear lift door works when it wants, the wind shield dressing left and right side cracked and they replaced it. Today the driver side window dressing flew off on the highway at 65 mph. Back fires when I punch it, transmission slips while going up hill. They did some recall repair while getting my oil changed and now my airbag light goes on and off. This was supposed to be a great SUV and it's completely garbage. This is the 2017 Limited 3.5 Twin Turbo model LEMON.
Mark bowling was great! He is a very honest salesman who will get you exactly what you need. The staff is wonderful as well the lady at the front office smiled and said hello and we didn't see and sideway glances when we were in there later than expected. Thank you all for making what is a very hard process go as smooth as possible for me!
Loving this vehicle
by Leann from High Springs, FL
January 2, 2019
Love the room this vehicle allows there is plenty of storage for my work product, and still has room for passengers. Exactly what I was looking for. The car is comfortable with a very nice ride.
They just emailed me and told me the car was sold.
by Debra Tn from ELIZABETHTON TN
November 1, 2018
I didn't go there. I just got an email saying the car I was interested in was sold so I can't rate this on all.
Ill never lease this one again
by Leotis from LIC NY
December 22, 2018
I leased the 2013 Explorer Sport. It looked great. It had the 3.5L Ecoboost. Never had a problem with the engine. The rotors however would warp consistently. I had alot of overstear. I brought the vehicle back at lease end with under 28K miles. The front seats looked like they were 10 years old. Just worn down. at 6 months before lease end the drivers side door panel had a 2 inch crack in the seam exposing the foam underneath. The dealer pushed it off and didnt want to repair it. Its a good thing I leased it. Never again...
Todd Herring are salesperson and Ben Monroe (paperwork) both were extremely considerate and answered all my questions. Todd followed up with us before and after the sale. We couldn’t be more pleased with our buying experience and will continue to do business with them.
Nice Solid vehicle front seats are uncomfortable
by Coon dog from Minnesota
December 8, 2018
I purchased my 4X4 XLT with 45.000 miles on it .Its very nice quiet SUV pulls my boat well. But the front seat cushion is uneven so the back of my leg sits on a uneavan seem. And I am averag build .The brake pedal bracket is close to the gas pedal so when braking my foot is on the Brake pedal and bracket at the same time. Changing of the heat or AC can be like texting and driving I wish the controls were simpler. Gas mileage is a respectable 20 miles per gallon average even in Minnesota winter this vehicle does not have a lot of storage in the armrest or dash
Friendly and courteous staff, service done promptly and efficiently. Explanation of service was very helpful and recommendation for further service will be useful. Overall, very well satisfied.
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
Everything about my experience was perfect! The oil change was quick and everyone was so helpful. I love that they have a play room, they also have free popcorn and water - It kept my 1 year old busy.
We'll never buy a Ford again.
by Lumpbizkit17 from Dunkerton, Iowa
January 6, 2019
$50,000 custom vehicle. Check engine lights turn on the the DAY it turns 60k miles, conveniently also the day the factory warranty is up. Beautiful vehicle inside and out but loud as xxxx to drive. Remote start works when it wants to. We traded off our Chevy Traverse with 280k miles on this pile of xxxx. Guaranteed that vehicle is still on the road. Never buy another Ford product EVER.
The Tim Short team made our used car buying experience efficient and easy! Great communicators!! And made the effort to make the car pickup process after hours and off site!!!
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
I have traded with them for15 years .purchased four different vehicles.wonderful experience .great staff friendly folks .im very satisfied
New to us
by JoeBob from Weiser, ID
December 7, 2018
My initial reaction after owning it for a week is that the 2012 explorer is a drivers' car. It is a comfortable ride, but you do feel the road. The seating is comfortable and roomy in the first two row. Third row seating is not for big people. The second row seats 3 if the middle person is a small child. The electronics take a while to get set, but seem good once you figure out how to use them all.
I was extremely satisfied with my experience at Johnson's. The staff is warm, friendly, and helpful. John is extremely knowledgeable and worked hard to find the perfect fit for me and make the process smooth. I am definitely committed to doing business with John and his amazing staff.
Very nice car
by Jose from Richmond va
December 10, 2018
Really nice. The sport style of the ford is elegant and astonishing. The interior black leather is greatly manufacturing. The suspension is also very awesome.
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