This by far has been one of the best experiences buying a car. My sales person Chuck Jones was awesome. He took the time to explain everything to me and went over the explorer so I fully understood the options in it.
Sean was excellent in taking care of my needs in an emergency situation. Going so far as to provide transportation to my home after the deal was made, which was an additional hour for him. Matt was very quick with the paperwork as well.
Leo was my service writer and he always takes his time making sure I under stand what work is going to be preformed Leo a true professional and I can't say enough good things about him thank you Bob Hebert
One of the best car buying experiences we have had. Brittany was excellent, knowledgeable, and gave the best demo with attention to every detail, and certainly was not pushy (which is a criticism I have had with other dealerships). An all around enjoyable experience....wonderful interactions with the sales manager, finance manager and Jack Madden. Beautiful new service facility with exceptionally friendly staff.
We will be back.
I had leased it out of state originally, before we moved to Massachusetts! I had done all kinds of research online and everything pointed me toward Jack Madden! My salesman Jay was the utmost most respectful and knowledgeable person I have EVER worked with
I leased my first edge from Jack Madden Ford almost 3 years ago! I was very particular on wanting almost the exact same edge! I met Jay who did an amazing job and knew everything my last salesman didn’t about the edge!
I bought a used Ford Edge from Paul Fiorenza at Jack Madden Ford. It was a great buying experience. Paul was knowledgeable about the vehicle and straight forward in the buying process. He had the car ready for me the next day and was helpful in showing me all the features before I drove off the lot. I would highly recommend Paul F. and Jack Madden Ford.
I came into Jack madden ford knowing just what I wanted, after not being able to find the exact truck at any dealers I came back because Jay was so knowledgeable and kind.... 10 out of 10 stars thank you jay
I walked in Jack madden ford and Jay was standing right there at the door... I was looking to get a new car and lower my payment! Jay found a focus and I was shocked at how great the little car drove! Great dealership! No games involved!
Walked in told them exactly what I wanted and where I needed to be to make a deal and it happened no games no wheeling and dealing. I've been working with Kevin Bancroft for years and he still works for empire keeping going above & beyond to keep the customers happy.
Josue and CJ - calm, patient, and willing to work with you
by rleeman86 from DealerRater.com
December 1, 2018
My experience at Ford Empire in New Bedford was easy due to the service from Josue and CJ. They both were welcoming, listened to what I really was interested in, and got a deal done! The family will use them from now on.
When it comes to knowing the product no one tops Grieco Honda. The people were cordial. The atmosphere was comfortable and inviting. The best service!!!
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