Great salesman,great dealership,crooked finance man. He sold me a maintenance plan and said it covered all maintenance for 75,000 miles. When they finally mailed me the contract, it was only for about 48,000 miles and did not cover everything. They waited until it was too late to opt out as I did not open the mail for about five days. They would have gotten five stars if not for the lying finance man. Too bad they had someone like that working for them.
I went in after I had a car accident. I was treated with the respect. They were amazing with my children. I would recommended them to my Friends and Family. The Buying process was very calm and not so stress full.
Excellent experience. Cutter was amazing and so was Scott. Excellent people to work with. Definitely buying vehicles from this dealership from now on. You are missing out if you don't buy from this dealer!
Cannot rave about this dealership enough! I found a Mustang online that I loved- I showed up at the dealership and was greeted by Anthony. He walked me through the details of the vehicle and process of purchasing it. He made the whole experience breezy and worked within my budget. The GM stopped by and talked to me about the car for a while as well. EVERYONE here is pleasant and friendly. They are one of the easiest dealerships to work with.
I purchased a 2016 Flex from Metro, and am very pleased with the way they worked to get me financed and at a payment I was comfortable with. They will do everything possible to meet your needs. I will highly recommend them to others looking to purchase a vehicle.
Fantastic service department. Absolutely the ONLY dealership service department that I trust... because of John Noble period. One prime example: John keeps me informed of important upcoming maintenance but NEVER pressures me into performing recommended, but not critical, costly maintenance decisions. John is an effective and knowledgeable service adviser with excellent communication and interpersonal skills. I have written this before in previous customer feedback reviews and I will re-enforce my comments; I will continue to purchase my vehicles at John Vance Auto Group as long as John Noble is my service adviser.
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