Cannot rave about this dealership enough! I found a Mustang online that I loved- I showed up at the dealership and was greeted by Anthony. He walked me through the details of the vehicle and process of purchasing it. He made the whole experience breezy and worked within my budget. The GM stopped by and talked to me about the car for a while as well. EVERYONE here is pleasant and friendly. They are one of the easiest dealerships to work with.
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
Fantastic service department. Absolutely the ONLY dealership service department that I trust... because of John Noble period. One prime example: John keeps me informed of important upcoming maintenance but NEVER pressures me into performing recommended, but not critical, costly maintenance decisions. John is an effective and knowledgeable service adviser with excellent communication and interpersonal skills. I have written this before in previous customer feedback reviews and I will re-enforce my comments; I will continue to purchase my vehicles at John Vance Auto Group as long as John Noble is my service adviser.
by rkhonda from Pleasant view, UT
January 8, 2019
We love the comfort and all the bells and whistles
My husband likes the twin turbo for speed
I love the heated seats and park assist
I bought an MKT several months ago and went back today for an oil change. Phil in the service department was wonderful and even helped me with some operating questions I had.
Not only was the buying process a pleasant experience but the service department is also a great experience.
by Txfracer from MIDLAND tx
January 6, 2019
The sport trim which is what I have has a lot of get up and go. A lot of space it's easy to transport items as well as to switch between cargo space and 3rd row seats. Red noises a minimum handles well and curves thoroughly enjoy driving the vehicle
Connor was great on assisting us find the best vehicle for us and our growing family. There was never pressure to rush or buy. We will be using them for service and recommending our friends and family.
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
Interested in a Lincoln Hybrid I was shopping around and was prepared to go out of state to buy what I wanted. Went to Diffee Lincoln saw the car drove the car bought the car. I had been talking to Lincoln Dealer in Texas. I asked the sales person in Texas if he could make me a better deal on the same car. He said no and that the deal I was being offered from Diffee was a great deal and not to walk away. That simple a Great Experience
Very beautiful and room SUV.
by Daveww from Woodbridge, Va
January 5, 2019
The Ford Explorer Platinum has a very beautiful exterior that has the look of a true SUV not a roller skate like some of the SUVS out there.
Sales associate, owner, and finance employees were great to work with. All staff genuinely cares about you and your purchase from "Hello" all the way to "Thank you for your business". This is the second vehicle I have purchased from Diffee and I plan to return for another in the future.
Loving this vehicle
by Leann from High Springs, FL
January 2, 2019
Love the room this vehicle allows there is plenty of storage for my work product, and still has room for passengers. Exactly what I was looking for. The car is comfortable with a very nice ride.
Leased a new 2018 Ford Expedition Limited. Laine Diffee gave us a great price and the Finance Department's knowledge of leasing is exceptional. We ended up with a great payment for such a nice vehicle. Definitely worth the short trip from north Edmond.
Fixed Or Repaired Daily
by ZRacer83 from Orange County, CA
December 22, 2018
Love the look, size, and performance. Hate Ford reliability and quality control. Here are a few of the problems we have had: Transmission went out at 5k miles, PTU (transfer case) literally blew up st 22k, radiator fans relaced at 15k, 2 set of xxx Hankook tires thst Ford insisted there was nothing wrong with them, then issued a TSB admitting there were problems with them, headlights developed stress crack, A/C vent broke st 20k, nattery went out in 2 years, sest upholstery clips constantly come undone, and a carbon monoxide recall.
From the time we walked through the door until the time we left, our experience with Trevor was awesome! He had wonderful customer service and made sure we were happy every step of the way. All the staff was very friendly and helpful. Definitely worth the drive to buy a great car from great people.
Fits my family's needs
by TimandTrisha from Hopkinton, RI
January 2, 2019
The Explorer is great car with enough room for my family. The features in the car are awesome. Very comfortable ride. Would highly recommend the Ford Explorer.
I purchased my 2017 F-250 Platinum from here in August 2017, this is the 4th family vehicle we have purchased at Diffee starting way back in 1997 when we bought a 1997 F-250 7.3, which we still own, at the mcarthur location. We never have issues and always receive the best service and best deal around and Connor has been our sales guy the last 3 purchases he is always exceptional! I regularly use their service department for my services and Phil has been great about communication and always ensuring I have a very nice loaner in the mean time while my work is done. I appreciate everything Diffee Ford and Lincoln does for me and my family. We will always be here to buy first before looking elsewhere as long as the deals stay great!
It keeps having issues!!!!
by Chris C from Battle Ground WA
January 3, 2019
I'm just going to list the issues. E-Brake cut wiring harness, garbage tires only lasted 17k miles, massaging seats malfunction, rear lift door works when it wants, the wind shield dressing left and right side cracked and they replaced it. Today the driver side window dressing flew off on the highway at 65 mph. Back fires when I punch it, transmission slips while going up hill. They did some recall repair while getting my oil changed and now my airbag light goes on and off. This was supposed to be a great SUV and it's completely garbage. This is the 2017 Limited 3.5 Twin Turbo model LEMON.
Drove from south Texas to purchase our new (used) family SUV. Awesome sales staff, answered all my questions and any concerns! Would recommend them to anyone who lives in that area
by Gina from MA
December 4, 2018
this care is an excellent choice for a busy family. very roomy, with third row seat if you need it. while practical, it is also well appointed with nice options such as heated rear seats and steering wheel. perfect compromise of practicality and luxury.
My wife and I were looking for an SUV. I spoke with Jason Williamson and he was professional, very knowledgeable, and the best car sales person that I have worked with since I bought my first car almost 30 years ago!! I was able to get my wife into her dream suv and it was very affordable. I will definitely do business with Jason again in the future when I am ready to get another vehicle. Great company and great internet sales people!!!
Love my Explorer
by Cwhite from Botkins, Ohio
December 12, 2018
This is my second Explorer lease and I couldn’t be happier with it. Rides and handles great, plenty of room, good mileage for its size, and great for long distance trips!
After my daughters wonderful experience with Conner at Diffee we decided to look for our purchase there due to her recommendation. When we arrived Conner was not in and we were helped by Turner. Turner was wonderful also. We made our purchase of a used MKT and it was a pleasant and enjoyable experience throughout. Diffee is so far above others in their customer service and attention to detail that we would highly recommend from our family experiences.
Everything I was looking for in an SUV
by Christi from Phillipsburg, NJ
November 29, 2018
I raise service dogs and require enough room for a large crate. Many other SUV's are too rounded in the rear to fit a crate and carry four passengers. The Explorer fits all of this very nicely. Great SUV all around.
After my daughters wonderful experience with Conner at Diffee we decided to look for our purchase there due to her recommendation. When we arrived Conner was not in and we were helped by Turner. Turner was wonderful also. We made our purchase of a used MKT and it was a pleasant and enjoyable experience throughout.
Diffee is so far above others in their customer service and attention to detail that we would highly recommend from our family experiences.
We'll never buy a Ford again.
by Lumpbizkit17 from Dunkerton, Iowa
January 6, 2019
$50,000 custom vehicle. Check engine lights turn on the the DAY it turns 60k miles, conveniently also the day the factory warranty is up. Beautiful vehicle inside and out but loud as xxxx to drive. Remote start works when it wants to. We traded off our Chevy Traverse with 280k miles on this pile of xxxx. Guaranteed that vehicle is still on the road. Never buy another Ford product EVER.
Great salesman,great dealership,crooked finance man. He sold me a maintenance plan and said it covered all maintenance for 75,000 miles. When they finally mailed me the contract, it was only for about 48,000 miles and did not cover everything. They waited until it was too late to opt out as I did not open the mail for about five days. They would have gotten five stars if not for the lying finance man. Too bad they had someone like that working for them.
Ford Expedition to Ford Explorer
by Sally Skellington from Fort Riley Kansas
January 9, 2019
The ride is smooth and quiet. Easy to work with the technology. Extremely comfortable. I own a 99 Expedition, 08 F150, and now a 13 Explorer. Everyone I own has been good to me. Extremely reliable. And great for everything I do.
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