May 14, 2019
In today's competitive market place..Consumers are able to make informed conscious decisions regarding place to do business..The customer experience has to be outstanding in order to stay ahead of the game.. Travis was outstanding..very pleasant and approachable..took the time to listen and lead me in the direction I wanted...he worked so hard to ensure I was satisfied..He knew what I wanted..realized I could not settle and made every effort to ensure I left with a smile on my face...there was another gentleman with him..that made the experience fun and easy...they made a great team. Service such as displayed by these 2 will definitely enhance the customer experience...kudos to Travis..thank you..I love my new ride..
I have been a constant customer at Jones over 5 years...mainly due to Chris in service department..such a gentleman..approachable..honest and trustworthy.. Thank you gentlemen....looking forward to more productive relationship...and yes..I am a driving advertisement I tell all my friends about the great experiences at Jones..