My car blew a rod approximately a week ago, so I needed a new car ASAP. I spent 5-6 hours perusing various car lots to no avail. I was exhausted, to say the least. Finally decided to drive to Deep Park because of their tremendous selection of cars. Met Marcus and I could tell right away that he wasn't interested in selling me something that I just "kindof" liked-to make a deal and a quick buck. He was very patient, letting me test drive a couple of cars, even one car numerous times. I decided on a Mazda, purchased it and drove home. When I got home, I quickly realized that I made the wrong decision, and I wanted another car I was looking at on the lot- a Volkswagen Eos. Marcus and his team allowed me to return the Mazda and trade it for the Volkswagen- no problem!!! If you are looking for a dealership that's only goal is to make the customer truly happy, you found it!
While shopping around for a used pickup I came across one on line at Kris Snyder. Although it is just a small dealer he had a low mileage truck at a fair price. I took it for a ride and when I came back there was no pressure. He simply asked what I thought. After some discussion he came down to a price within my budget. They handled everything in a professional manner. I needed to go to work so we set up a time the next morning to pick up the truck. He even swapped my tires from my old truck to the new one since I had just purchased them and they were a little better than what was on the new truck. Who else would do that? When I arrived in the morning he already had the tires removed from the new truck and swapped them out while I completed the paperwork with Kristen. A very painless buying experience and when my wife is ready to buy her next vehicle we will go there first and hope he has something for her.
I purchased my first used vehicle at Otocity in Totowa NJ.
I have to say what an experience.
Great place wonderful and out going sales team and a wonderful staff. I felt like I never left home it was a very worm and cozy place. The guys at Otocity made the whole buying process fun and easy. The guys gave me my first fill up my first free gas lol they filled up my gas tank and said this is on us before leaving. I highly recommend buying your car from Otocity. Thank you so so much Otocity
you guys are Awsome !
Jesse Williams, Awesome Sales Person!!! If have the pleasure of visiting this dealership, give Mr. Jesse Williams an opportunity to bless you with his awesome customer service. We were also surprised by the integrity and character of the dealership and Mr. Jesse Williams by honoring an awesome online deal on the vehicle we were seeking. A 2011 Chevrolet Impala which we had located on Cars.com. We also travel about 75 miles and were treated exceptionally by Jesse and the dealership when it was needed to go off site to get the cash necessary to complete the transaction. My friend who actually purchased the vehicle is overly excited by this vehicle and the purchasing process provided by Jesse and the dealership.
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