by Lisa Ashley El from 175 Buckelew Ave. Jamesburg, New Jersey 08831
September 6, 2018
I very highly recommend buying a car from Mula Auto Group. I was pleasantly surprised to see that most of the cars on the lot were not sold "AS IS''. Instead, the majority of the cars were being sold with a" FULL WARRANTY" on the ENGINE and TRANSMISSION! It doesn't get any better than that when you're buying a used car. Nick, the owner was very professional and helpful. He assured me that whatever item on the car that I wasn't pleased with, to bring to his attention and he would make sure that it's corrected before I take the car home. Namely, the windshields were replaced and all of the fluids were checked for me. Nick is a man of his word and this reflects favorably on his character as a person and as a businessman. I felt very comfortable, assured and at ease doing business with him. He is the very first car salesman that I have ever said this about. 8 months ago I bought a burgundy 2004 Lesabre Custom, and I still love the car and the car is still running GREAT! When my college bound niece is ready to buy a car. Nick (Mula Auto Group) will be our first stop . Thanks again, Nick.
The best place I’ve ever been for a vehicle the only thing I can say without writing a whole paragraph is if u want the most help and best service with people who won’t set u up to fail and invite u in like you have known each other for years come herand ask for Shawn Welch he was above and beyond amazing
Our 2015 Explorer stared exhibiting electrical system issues and then wouldn't start. Don Wood Ford scheduled us immediately and diagnosed the problem as a bad battery instead of something more serious (and expensive). So, we'll just add this to the list of positive experiences. It gives us great piece of mind to know that they're there for us in emergencies as well as routine maintenance!
Everyone on their staff was professional, friendly, and courteous to both my wife and me. From the initial contact/test drive through to the last signature (which happened within a matter of 1-2 hours), we were given the appropriate amount of attention without any undue pressure to buy. My only (relatively minor) complaint was that the online advertisement included "with Navigation System" when in reality the vehicle was not equipped with one.
I had been shopping for a used vehicle for about a month and happened upon Midway Motorsports. I called ahead of time to make sure the Vehicle i was looking at was still available. I spoke to Eddie the salesman and he assured me it was still there and when i went in to my surprise it actually was. I test drove it and made a deal on the spot and i could not be Happier. Everyone was Great i was in and out in a timely manner and the Truck is Perfect. I'd recommend Midway Motorsports to anyone looking for a great deal and none of the run around like most stores Great Service.
The best of sales people are at this Ford Dealership at ole Ben Franklin in Wartburg, TN. I always get the best of service. They know how to give you the best deals and very fast and friendly service. A great selection of Ford cars and trucks. Your very satisfied Ford customer. Barb Thompson
Overall I was happy with the experience I had and the truck I purchased. They do not offer a free warranty upon purchase so ask about warranty as they offer a 3rd party warranty that you have to pay for.
INCREDIBLE CUSTOMER SERVICE AND FANTASTIC SALES FORCE!
by Lisa D, from DealerRater.com
November 0, 2018
INCREDIBLE CUSTOMER SERVICE!!! EXCELLENT SALES STAFF!!!! We purchased a used pickup truck for my son who is 18. He worked all summer and saved his money up to buy the truck he REALLY wanted. Two weeks into owning it and paying cash for it ($9500.00) the truck just stopped. Dead. I called Joey the Service Manager there and they got it in ASAP. I was having to leave town and explained the urgency of getting this vehicle fixed so that my son could have wheels while I was out. Joey and his team worked diligently and got it fixed in less than two days! Constant phone contact, emailing and wonderful communication by them to keep us in the loop and get the job done on time and NO CHARGE! I can't begin to tell you how this kind of services does NOT EXIST in the city at the city dealerships! This is the second vehicle I bought from this dealership and the second one I bought this year. (two teenagers driving age) I can tell you that Bonham Chrysler Dodge beat the city dealership HANDS-DOWN. No comparison at all! The city dealership could give two flips that my kid was driving a car with issues that they sold me, but not this dealership. I could keep going on but it is clear that Bonham Chrysler Dodge takes pride in their inventory used or new, takes pride in their customer service. They walk the walk, they put their money where their mouth is and the DELIVER! Don't waste your time with anybody else!
I was passing through Ontario in my new Outback when I had many warning lights flashing, gear shifting problems, etc. Ron in the service department was great. He took my car in right away (next appointment was 3 days away), ordered the needed parts for next-day delivery and had the car fixed as soon as parts arrived. Lori arranged for me to have a loaner car, a brand-new 2018 Outback, for the two days. They left me my car for after-hours pickup and I was able to return the loaner at the same time and was on my way out of the state. All this at no charge!
Art Sanchez did a wonderful job, found the right vehicle...got the job done. Titus-Will had a good selection to look through....easy to pick which features were most interesting....thanks to all at T-W Toyota!!
2012 Ram 2500 SLT
Michelle was very friendly and helpful and helped us leave with the truck the same day!
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