QUALITY AT THIS KANSAS CITY PLANT WAS NOT JOB 1;
WORST VEHICLE I EVER OWNED SHOULD OF BROUGHT THE TUNDRA.
tRANMISSION LEAKING FOM DAY ONE,,, dRIVESHAFT FELL DOWN AFTER THEY REPLACE TORQUE CONVERTER,, AC UNIT AND DRYER DIED YR 2. BUILT LIKE CRAP,
I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
Best model truck I've ever driven.
by TruckFan from Andover, KS
December 29, 2018
Amazing engine. Amazing leg room. Even with 100k + miles on it the truck runs perfectly. Overall a great truck with lots to offer. Towing, hauling limbs, hard-to-reach areas and having some fun are all things this truck is great at doing. My family has owned about 10 of them in total and have never had any problems with any of them.
this has been outstanding working with Leny, he answered all our questions, very easy to work with, we werent even planing on buying a car as we are from alabama and were driving thru, the alexander dealer and leny made it very easy for us, thanks
Eco boost twin turbo, dream truck
by Milife from Mesa, az
January 1, 2019
Crew cab, so much room it's crazy. Truck haves mad power an great gas mileage! Looks great and drives even better. V6 ecoboost turbo, great motor! All around great
Everything was excellent but the total price to fix my car labor was 5 times the price of the parts. Grant it we had the money but just weeks before Christmas we spent almost 900 dollars there goes Christmas but thanks for fixing it in a timely manner.
2012 FORD F-150 Lariat Loaded
by Coleman_G from Grenada, MS
January 13, 2019
The lariat edition is a great value of features and comfort for the price. It is well equipped at the same cost of other competitive manufacturers including GM, Dodge and Toyota. The truck rides well almost like a luxury sedan but offers appealing performance and features to get you off road or to tow that heavy load.
We bought neaaly 10 vehicles over the years from Michael’s motor Company. Staff is always friendly, courteous, ethical, and honest. Their pricing is reasonable, they offer excellent extended warrantees for sale , and they always do everything possible to ensure a fair and reasonable transaction. This week, we bought a Nissan Ultima from them, and they are delivering it to our home in East Tennessee in a couple of days. How’s that for service? We only buy our vehicles from Michaels Motor Company. Here’s a learning opportunity for those of you who have written bad reviews because of the cars performance: buy an extended warranty. You’re buying used vehicles, for Pete’s sake. What did you expect?
Best test drive ever!!!
by Flow from Colorado Springs
December 18, 2018
All of the cars are beautiful well kept up clean and drives very smooth, not only that the staff is very friendly loving and caring. :)
by John Seegel from 2077 Bahama Drive Navarre, FL 32566
November 21, 2018
New Tires were added to the vehicle, that was greatly appreciated!. Disclosure of Med. Level scratches were not identified on cars.com.............Dealership was Friendly and very helpful with the Loan Paperwork! One disappointing thing was only 1 set of keys..................I should have asked for a further discount with only 1 set of keys............My wife was not to happy about that..............
Nice truck 2012 Fx4 coyote 2 engine
by Randy from Flinflon
December 9, 2018
Good truck i think 2012 2014 were the best fx4 great looking trucks nice ride my 2012 fx 4 is a really good truck my truck is white and black trim with crome side panels below the doors with a crome tool box on the side my truck stands out at a mine i work in makes all the Gm and Dodges look bad i only have 68.000 kms and wouldnt trade it for 2018 fx4 just because its my girl she us one nice truck i own a 2005 fx beatifal truck Red and lots of crhome had a lot of trouble with it sold back to dealership for my 2012 too bad i would have kept it but went threw 2 5.4 engines one had 135.000 km on it cam phasers ford sent a rebuild it started to lose 5 and7 cylinder too bad it was a nice truck just about rebuilt it front to bottom dealer offered to sell me it back paid 20 got 14.5 for her then tryed to sell it back to me for 10 kinda of really wondered what happens to the rebiult engine they sent to the dealership t
After searching for Ford Edges, I located a candidate at this dealership. I emailed them and received a prompt response. Dave McDonald was my contact and sales person. Photos of the car where spot on. We worked out the purchase by phone. Submitted a credit application by secure site on their website. paid a deposit to secure the vehicle over the phone. They contacted me to advise loan was approved and the terms. Drove about 31/2 hours to finalize the deal and take delivery. Very good experience. The dealership's inventory appears to be of good quality across the board. They buy nicer cars for resale. I am very pleased with my purchase and would highly recommend this dealership. Mike in finance was very easy to work with as well.
Like riding in a Caddy
by Mpooch from Peosta
November 29, 2018
The truck has met all my needs. I am looking to upgrade. We are looking into getting a pull behind camper so I want to upgrade to a 3/4 ton.
Jordan was amazing. He found us walking the parking lot after another salesman left us. Let me tell you—great salesman! Wasn’t planning on buying a car until March but walked out that day in a great Explorer. I even did some research and found a better deal at the Columbia location but decided this guy worked so hard for my business that he deserved the sale. Hands down a patient, will do what he can for you guy! Had a great experience due to him! I even had a couple of items post purchase that he and team got in and fixed ASAP! Great experience and happy with the purchase!
It will take a week to get your car looked at because they are so busy, but they fixed my truck quickly and properly with daily updates. Great service. And I highly recommend buying the 2-3 year warrenty. I'm very very thankful I did.
Drove four hours to reach this dealership which was out of state for us. Pricing of the vehicle and trade in allowance very fair, worth the drive. Salesperson and sales managers very polite and accommodating with very easy buying process. Our only complaint is the not so optimal communication between the sales team, finance team and repair shop. All was well in the end but it could have been a perfect transaction, rather than a lot of back and forth. Overall, we would shop there again but beware of potential miscommunications between their staff.
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