Good experience, but double check the offered warranty
by New2CO from DealerRater.com
December 5, 2018
Dean made the purchase of a used vehicle as painless as possible. It was s fairly quick and easy purchase and Dean was pleasant throughout. Pablo in finance was also helpful. We never felt any pressure. However, we at first opted for the extra warranty. We were not told until The final signing that it is a 50% (them) 50% (us) coverage. Also, it is advertised as a three year/100k mile, and much of this period was already covered by the manufacturer at 100%. In the end we purchased the vehicle without the extra protection. We are happy with our minivan!
Steev was delightful to work with and made the process of buying a new car pain free. Definitely felt he was looking out for our best interest and was honest and strait forward. We would definitely refer friends and family to him for the purchase of a new car.
Brought my 2015 Fusion in for a couple of recall issues, which were successfully resolved. However, the low tire pressure notification light was lit and yet that issue was not addressed by cheicking/inflating the tires. The light is very big and cannot be missed (and they also commented on tread depth). Disappointed as I see this as a safety issue as well as an item that sould be addressed regardless.
Kate was very knowledgeable about the truck we wanted. she wasn't pushy. We did a test drive rather late one evening. we talked about financing options and decided to see what our options were with our credit union. Groove was very patient while we got things arranged and we drove it home the next day. very satisfied.
I had been looking for a Highlander for over a month and saw a nice one at Greenwood. I have talked to a number of sales people and by far Tom was the most down to earth. There was no pressure and he did what he said he would do. He helped me get a great rate for my loan and the experience was sooth and relatively easy. I would recommend buying from Greenwood Automotive.
Extremely pleased with the recent purchase from Tom at ADI Autosport for my wife. I have bought cars from Tom and his team for years, and have had nothing but exceptional experience and support. Tom, Rob, and the team are very professional, personable, and respectful, which makes the buying process more enjoyable. Not only did I get a great BMW 750i xDrive for my wife, but Tom performed the process remotely from Denver to Henderson, NV along with shipping the vehicle. Can't say enough about Tom and the team!
Really enjoyed working with Ed and Leon. Great place to find a great used car. Ed was easy to work with and his follow through was great.
Continues after the sale helping me figure out how so many of the things work in the Audi I bought
I replied to an add I read online about a car and the rep was quick to respond and knowledgeable. When I took a test drive he was eager and willing to answer my questions. I appreciated how straightforward he was during the process and didn???t try to ???sell??? me. I would definitely recommend this dealership to my friends.
Got a super good deal on a Tacoma with these guys. I live in Albuquerque and they picked me up from the airport and literally was in and out of the dealership in 30 min, it was a cash deal and it was so nice to have the dealership understand that up front. No pressure at all to buy any other products as everything was negotiated prior to me showing up. There is always that concern buying a unit sight unseen but as soon as I showed up and I saw that the truck was clean clean clean. Hopped back on I25 South and had no issues whatsoever. Truck really feels and looks new, especially the interior, I cant believe it is used. I can still smell a hint of that "new car smell" when it heats up a little outside when I get in. Have had for a month now and am still loving it. These guys are straight up, I dealt with Nachie, the GM, as well as Victor in Finance, and Rafael and Jesus in Sales, all were very helpful, friendly and most importantly ALWAYS got back to me in a timely manner. Save yourself from the big franchise lots and stick with this independent. Thanks again!!!
Their is no other company like this on the face of the planet. I'm dipping hard in 2016 Yukon. More than anything I appreciate the team there. They are great, funny and easy to deal with. All that crap channel 7 is saying are lies. I stand 100 with sharpest rides.!!!!!
The entire experience, from the moment we arrived on the lot to the time we drove away in our newly purchased vehicle was a pleasant one. The staff at United Automotive were very helpful and straightforward, we will be purchasing another vehicle from them in the future!
I recently purchased a Jeep Wrangler from Stapleton and had the pleasure of working with Shon and Bob on it. I've bought several cars over the years and also done a decent amount of shopping around for this latest one. I've seen all kinds of dealers from the big dealerships to mom and pop used car lots. I can say that this was absolutely the best experience I've EVER had test driving and buying a car. Shon was outstanding throughout the process! He quickly answered any questions I had, fixed some issues that he found without me even asking and made sure that I was not only comfortable throughout the process but 100% happy with the results. Hands down best dealership in the area and I will be a lifelong customer of Stapleton because of their attention to detail and customer service. Great job guys and keep up the good work!!!
Dave worked really hard for me to get this deal made. With issues from everything from my age to insurance he helped my first buying experience a great one. I will definitely recommend him to friends and family and would love to buy another car from him the next time I'm looking for one.
Wanted to tha k Claudia for all that she did to help me get into a car asap. I really apreciate all that she did and even went the extra mile to help a first time car buyer like myself out. My only down fall i have is that i waited a little bit to do paper work but that was all on me mostly. I REALLY RECOMMEND THIS PLACE
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