Last week the 10,000 mile service was completed on my 2018 Volvo XC90 Inscription (which I purchased from Friendship Volvo last fall.) The customer service was excellent from start (scheduling an appointment) to the completion. The Service Manager, Sherri, was exceptional helpful. She was very professional in making sure everything that needed to be done was completed. She is a credit to the Service Dept. and to Friendship Volvo. / Also, a few months ago I had some accessories installed on my XC90 - including a Dog Gate! - and the process then was also first class. The young man who installed the accessories (Scooter?) did an excellent job./FYI a question below asked if I would recommend this dealer to a friend - which I did recently. I recommended Friendship Volvo to a co-worker who had seen my XC90, and he and his wife purchased an XC90 from you about 2 weeks ago.
Most dependable and useful vehicle I’ve owned.
by Fdcbugle from Woodbridge,va
January 11, 2019
Lots of room for anything. Interiors are comfortable and clean. The v8 has ton of power and it sounds like a dream. Not bad on gas considering it’s a big truck. Can tow just about anything, and comfy enough to put my two toddlers in it every day.
it was a wonderful experience asi shopped i wasn't hounded about anything as i shopped
Best towing vehicle I've owned.
by RGO from Richland, WA
January 9, 2019
Truck is a Max Tow, ecoboost, that has exceptional pulling power. It's anti-sway capability is impressive. if the trailer gets caught it a side wind etc the anti-sway will cut the trucks throttle and engage the trailer brakes, which puts the trailer right back behind you.
The only issue that has come up is the inter-cooler for the engine oil is located in a position such that it is easy to overheat the turbos which does cause them to fail. Later models seemed to have corrected this problem.
I highly recommend seeing Andrew Meyer at Wallace of Bristol if you're in the market for another vehicle. He went above and beyond to help me find exactly what I wanted/needed. He was personal, knowledgeable and friendly without being overbearing or pushy. All of the staff was very friendly to work with from start to finish.
Nice truck for the money. Nicest truck I’ve ever o
by Cowboy from Olive Branch, Ms
January 9, 2019
This truck has plenty of room. I really like the color and wheels. Nice dash features, and rids great. I am very pleased with this truck.
Second time I have been there and I was impressed with everything especially the friendlyness of the people there including Jim!
So happy we moved here almost 2 years ago!
Reliable like all my fords
by Kayak from Palm Coast
January 2, 2019
Love it, crew cab, lariat model. I love the whole package. I does everything I need it to do. Towing my 23 foot boat is very easy and no stress. Better brakes than my 1979 f100, my 1961, my 1952. Those trucks served me well. This one does as well with more comfort.
Fantastic customer service, I came in and asked to see a new sub and Robert was extremely helpful in the process, I didn't end up buying just yet but I will defiently be back to talk to him more.
by Devildog3usmc from Burleson, Tx
December 26, 2018
This truck has met all of my needs. Quiet, comfortable ride with TONS of interior room. The v6 is great on gas mileage (for a truck), and more importantly, the 3.5l ecoboost provides plenty of torque for all of my towing/hauling without losing any of the top end highway speed. Absolutely LOVE this truck!
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