My older model "sports car" had broken down in traffic for the last time!
I took the auto repair money to Vancouver Car Company and purchased a beautiful 2001 Ford F-150 pickup.
The people were friendly, courteous and helpful.
A process that can be stressful and time consuming was easy and stress free.
Just bought a car from here yesterday and felt I had to share our experience... It started with Meagan who could not have been nicer she was extremely helpful and addressed all our needs and concerns... My wife and never felt any pressure and where very impressed at the entire experience... We also met Brian and Gregg who couldn’t have been nicer... We were super impressed with the no pressure experience and will definitely return when we are going to purchase another vehicle!
Thank you for the fantastic experience you definitely have a customer for life!
This is my second new Ford Escape that I have purchased from Courtesy Ford. The employees that we worked with were very friendly and nice. I and my son, had a very pleasant experience and I would recommend this dealership.
Jeremy responded to my application within 30 min. He made the process smooth and quick. Went in after work, test drove the jeep and bought it the same day. It was a very nice experience. He is helpful, patient, knowledgeable and had me laughing. Would recommend to anyone.
Thank you Kuni BMW for a wonderful car buying experience. I purchased a beautiful new BMW X5 yesterday and found the staff to be professional and informative. My appointment began at 1pm and I was driving home in my new car by 4pm.
Mo was amazing. His no pressure sales and honesty was what kept me from going any other dealer. I was not immediately approved but they did not make me feel bad and helped me get the vehicle. No hassle no pressure! Love the 3mnth 3000mile warranty. If u want to buy a car call ahead and ask for Mo!!
I am very happy with my purchase. The sales consultant, Nicholas Raymond, was very helpful. In the future if i need a amother car or help, i would look for him. Very paitient and understanding for the customers needs.
I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
Vanessa Gomes went above and beyond what I thought a car dealership representative could do. We called gave her a description of what we were looking for and she did the rest. She found the car that would fit us she worked with banks and everything to get us financed. All we had to do was bring proof of income and sign the papers. I have never had an experience of buying a car like this before. I would do it all again if I could have the same experience. I absolutely love our new car it fits my family safely. And as a mom of 4 that is the most important thing for me.
Travis at Seaport was great to work with! I came in, told him my situation and what we were wanting in a vehicle, and he was able to get me in a new vehicle for way less money than I had been planning! I will definitely be a returning customer.
I took my Dodge Ram to Ron Tonkins for recall repairs. I was greeted at the service desk by Jolynne’s smiling face. She was friendly, professional and efficient from the get go. My truck was repaired via the Express Lane and I was quickly back on the road. I’ve done business with Ron Tonkins service twice now and both times they over delivered. Thanks Ron Tonkin...and give Jolynne a raise!
Great customer service. Good quality & price. I got a good value on my trade in. Hassle free and not time consuming! Mathew & Debbie were great putting the deal together and got me in the car I wanted. 90 day warranty & Car Fox report as well with the car. Best car dealership exeperience I ever had. No games no hassles. Honest & hassle free!
Just bought my Audi Q5 from here and I loved the service from the whole team. Sales people not pushy at all, no pressure atmosphere and clean car at fair price. Gave us a great value for our Acura. Finally, they got us a better rate than our bank could! Highly recommend great people.
Braden helped my daughter get into her first car ever and I couldn???t be happier! She loves it and he made the experience painless!
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