Steve Manley was my Service Advisor to do some repairs to my F250. Steve streamlined the process and handled every aspect of my visit and repair like it was his own truck. He answered every question with detail, and he kept me informed on what was going on with my truck. Thank you Steve, I very much appreciate your hard work!!
Chris and josh were amazing. They got a deal done that couldn't be done at other chevy dealers. There goal is to make sure the customer leaves satisfied. My wife was overcome with joy when they said we're going to make sure you leave here with what you want. As a businessman I understand that when a customer comes into your establishment to do business make sure you do everything "within reason" to get the deal done because when they leave, your competitor will do everything they can not let them walk ot the door without a deal and what would have been your review and referrals.
Very reliable, cheap to maintain
by Kevlap from Louisville Kentucky
December 22, 2018
I drove both the eco boost and the 5.0 v8 before purchasing. I prefer the V8. I don’t tow anything, but I occasionally haul heavy loads in the bed. After the factory tires wore out, I installed over sized tires and the ride is much better.
Very clean and well maintained dealership sales will make sure u get the price you want. I would recommend micheal albertson to any one that is in the line of a new or used car
Most reliable car I’ve ever owned. Gets the job do
by Colson from Two harbors Minnesota
December 14, 2018
It’s breaking systems are great using the transmission to slow down the vehicle going down a hill is a phenomenal idea. Acceleration is great engine sound perfect comfortable ride handling is great Blindspot are nonexistent
I came in to buy a used car for my daughter. I had a great experience! I was a simple process and i will definitely recommend to others.
Best towing vehicle I've owned.
by RGO from Richland, WA
January 9, 2019
Truck is a Max Tow, ecoboost, that has exceptional pulling power. It's anti-sway capability is impressive. if the trailer gets caught it a side wind etc the anti-sway will cut the trucks throttle and engage the trailer brakes, which puts the trailer right back behind you.
The only issue that has come up is the inter-cooler for the engine oil is located in a position such that it is easy to overheat the turbos which does cause them to fail. Later models seemed to have corrected this problem.
Had a great experience here! Everything went really smooth and I had no issues. All my questions and concerns were handled really well. I feel really good about my purchase!
Reliable like all my fords
by Kayak from Palm Coast
January 2, 2019
Love it, crew cab, lariat model. I love the whole package. I does everything I need it to do. Towing my 23 foot boat is very easy and no stress. Better brakes than my 1979 f100, my 1961, my 1952. Those trucks served me well. This one does as well with more comfort.
Bought a car from Ola he was very knowledgeable of the car. Finance Manager was great in working the numbers. Will definitely come back again. Great experience.
Touch engine, Great features, Stylish design
by jpfeffer05 from Austin, TX
November 27, 2018
The F-150 is a tough truck. The power of this Ecoboost is quite impressive. This engine will need maintenance (new coil on plugs, new spark plugs) more than most V8s, but this is only because of the compression and torque it is able to produce. This is why it is so powerful. The 2013 - 2014 model is my favorite even to this day and I've owned 3 of them.
Tom and the guys at autorama were great in helping us find what we were looking for .We had been searching for something for one of our boys and Tom helped us find exactly what we wanted. The info and service we received here was exceptional! Thanks again Doug Thurmond
Most dependable and useful vehicle I’ve owned.
by Fdcbugle from Woodbridge,va
January 11, 2019
Lots of room for anything. Interiors are comfortable and clean. The v8 has ton of power and it sounds like a dream. Not bad on gas considering it’s a big truck. Can tow just about anything, and comfy enough to put my two toddlers in it every day.
Simply put the best experience I have ever had purchasing a car. Personally I have never owned anything but a Ford and after working with William Andrews and Eric Hogue to purchase 5 trucks for work I made up my mind that they would get my personal vehicles as well. They both are genuine, sincere, honest and always follow up. Really I could not imagine a better experience purchasing a car. You all will now get my business when my wife needs a new SUV and once my boys start coming of age.
I would especially like to point out Eric's professionalism. In my business I can be very tough on vendors and he was awesome and never wavered in being polite and professional. As for my personal purchase he exceeded my expectations again. I told him I didn't have time to come in and spend a lot of time. He took everything I sent him about what I wanted and found exactly that truck and created an even better version.
At delivery time William was a first class customer service experience and that comes from someone who was trained in hospitality by Ritz Carlton.
I look forward to many years of vehicle purchases.
Recently bought a used car to replace one totaled in an accident. Found exactly the car I needed. Service was prompt, efficient and courteous, and the car was personally delivered to me. Subsequent check and inspection showed that all problems mentioned in the original Carfax report had been fixed. I couldn't be more satisfied.
Great ride around with kids crewmax
by MJ from Augusta,KY
December 6, 2018
Very comfortable for whole family so far had a wiring problem where door wouldn’t lock had to do some soldering by getting that done kind of a hassle
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Gave permission to install cabin & engine filters. They instslled a cabin deodorizer that smells that I HATE and had the nerve to charge me $14.00 for it. Was NEVER asked if I wanted!! Says they cant remove & lasts wk or 2. Thats just great. Headache for 2 wks at least!!!! Need to ALWAYS ask b4 installing that!! NEVER done that before!! YUK!!!!
I had my 2010 Lincoln MKX serviced. While waiting for my vehicle to be serviced, I was provided a longterm rental. The level of exceptional customer service I received from Kenard Smith at Courtesy Ford and Enterprise Car Rental has been unbelievable. I’d recommend them both to anyone I knew. As well as drive out of my way in order to have additional services if needed provided by their office. In a time where people have become so uncaring, I thank you for showing you do!!
Great buying experience with Troncalli and Chris Klass
by Jeep buyer from DealerRater.com
November 30, 2018
I had a fantastic buying experience with Troncalli. Working with Chris was a pleasure. He has very good product knowledge and helped us make decisions along the way. I would absolutely choose Troncalli first when looking for another vehicle.
I had a great experience at this dealership! We called to make sure they had the car i wanted, made the trip there, filled out paper work and i was in my car pulling out if the dealership the same day! Everyone was very professional and committed to getting me in the car I specifically wanted. I'm so happy with my C300 Mercedes!! It's beautiful. Martin was very professional and made sure I was happy!
by Devildog3usmc from Burleson, Tx
December 26, 2018
This truck has met all of my needs. Quiet, comfortable ride with TONS of interior room. The v6 is great on gas mileage (for a truck), and more importantly, the 3.5l ecoboost provides plenty of torque for all of my towing/hauling without losing any of the top end highway speed. Absolutely LOVE this truck!
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