Our 2015 Explorer stared exhibiting electrical system issues and then wouldn't start. Don Wood Ford scheduled us immediately and diagnosed the problem as a bad battery instead of something more serious (and expensive). So, we'll just add this to the list of positive experiences. It gives us great piece of mind to know that they're there for us in emergencies as well as routine maintenance!
Knowledgeable,Friendly, Courteous And Always Willing To Make A Deal On Buying Or Trading , That,s The Hupp Way. No Pressure Along With A Good Cup Joe ! This Was MY 3rd Purchase With Many Happy Returns !
It was a very good experience. Very friendly and accommodating people. They made the sale very easy and quick. The salesman agreed to everything I asked. I think everything worked well for both of us. That is what makes everyone happy.
The service department is excellent. Staff is knowledgeable and will spend time diagnosing the problem and keep you informed throughout the process.
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