was very pleased with the service and collision repair when my car was hit by a deer. THe repair work was excellent and is invisible now that its completed. I was also very pleased with the service team as they called me twice a week to keep me fully posted on the progress of the work a nd when it would be ready. It was also easy working with them as they supported the insurance demands and overall was very smomoth. I am very please with this service and the quality of repairs
Heather the service manager was very attentive to our needs and ensured our truck was worked on promptly so we would have it available for a planned trip. Alex in service was also very helpful and a key player in making sure a rental vehicle was available while our truck was being fixed.
My car's piece that sends the signal of gas to the engine was malfunctioning and I was stuck on the side of the highway. I called Barber's and they took me in immediately. They ran all the diagnostics and found nothing and sent me on my way. One city block away the same thing happened and when I called they took the car in and gave me a loaner until they determined and fixed the problem. The only problem I have is that I believe there should be separate loaners for smokers and non-smokers because I drenched the car in Febreze and it did very little good, and I am sensitive to smoke.
Lori Thomas made our buying experience at Coccia seamless and exceptional. She took the time to show us multiple vehicles and treated us le we were the only customer there. This was our first time at Coccia but will not be the last. Highly recommend Lori and team.
Lori Thomas is super friendly and welcoming she made my overall buy experience awesome she was straight to the point but made sure to go over everything and I understood it she also called me to check on me and how I liked my new car
Our 4th purchase this being our 1st new/lease. Patrick Yearling has been our salesman and expertly explained the leasing process and answered all our questions. He is “The Best”. Also a deserved “shout out” for Barry Williams, finance manager. All personnel that we have come in contact with have been very friendly and helpful. For us, Coccia is the only car dealership in Northeast Pa. to purchase a vehicle!
Lori Thomas at Coccia Lincoln made my purchasing experience exceptional. She was extremely well versed in all of the vehicles that I looked at and explained all of the options to me. Lori answered all of my questions in detail and never made me feel pressured. Lori was probably the BEST salesperson that I have ever dealt with at any dealership. Her upbeat outgoing personality and knowledge of the Lincoln vehicles made my buying experience a pleasure!
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