Duff and Justin were absolutely wonderful to work with!! They were friendly, knowledgeable, very quick in what can be a long process and extremely helpful finding financing that was just right! Best car buying experience ever!
I bought a car online, without ever seeing it in person. I've been duped before by doing that. Not this case. My salesperson, Rick H. always answered every question promptly and went over the car with me on the phone. I drove 500 miles to get the car. It was just as he said, clean and even had a full tank of gas. Very impressed with West Motors. Will buy here again Thanks.
Wonderful service and an overall great experience....
by babyargo from DealerRater.com
November 1, 2018
Wonderful service and an overall great experience. Salesman was very knowledgeable. Would send family & friends to Preston Ford & Charles Flowers.Love my new Explorer and all the features it has.Sales people were all very friendly. Dealership was well maintained and had a great selection of vehicles to choose from.
The experience was fantastic!!! I have had experiences from other dealers that make me feel like I am not the decision maker. It was such the opposite at Heritage in Logan. I was treated with respect and they found me exactly what I wanted. No hassle, No Pressure. I really loved their approach to selling me a new car. Awesome people...
The service department was great about keeping me informed about how things were going. It was a warranty transmission repair, and they provided me with a car to drive while my was being repaired. It was just a little rough to be without my car for 3 weeks, but I knew from daily updates how things were going which helped a lot.
Got a great deal. Straight to the point, no hassle, no pressure. All in all took a total of less than an hour for the whole thing. They also stood behind their truck after the fact I took it home and noticed some minor blemishes in the tailgate. They fixed this promptly, and weren’t required to do anything. I would highly recommend this dealership to anyone I know.
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