My stepfather bought a car from Mike 2 weeks prior to myself and had such a good experience I decided to take the same path. Mike was extremely helpful and professional to both of us. We will highly recommend him to others.
Great buying experience, no pressure, knowledgeable. Our sales person was Jarret Hernadez and was excellent. I would highly recommend this dealership and saleman to any one looking to buy a new car. They have all major brands at one location.
My visit to the dealership was a good experience. The sales rep had already sent me a video of the vehicle showing the outside and inside. I was early for my appointment but the rep was able to accommodate me. I received a call to confirm my appointment that morning. When i got there the sales rep went to get the vehicle, i test drove it and began the process to purchase the vehicle which did not take very long. Overall i had a good experience with this dealership.
I scheduled a meeting to look at a vehicle. Got there, vehicle wasn't even clean/washed for my test drive. That's a first.
Also, they the manager low balled my trade in to an almost laughable price. I counter offer with $3k more and he said that he would do it. The salesman was decent though.
We worked with Sean Turner, and he was excellent. Very attentive and careful to make sure I was getting everything I wanted. I was a first time buyer and very nervous, but he made the process very smooth and efficient. Will definitely recommend to others in the future, and will continue to use this dealership. Very happy with the customer service!
Before even seeing the dealership in person my experience was positive. Made a call and they put the vehicle I was looking at online on hold for me. Upon arrival you see several very nice buildings which were very clean and nice inside. Spend several hours where Mike helped us with financing and we left happy with what we came for. Recommend this dealership to anyone and everyone.
It was easy working with my salesman and service contact. Both are no longer there. Recent service was with a different CSR and went well. My son recently wanted to pay for a future oil change etc for me and while the dealership finanally wotked it out; having gift cards available would have been most convenient.
Everything was as I requested don and James were knowledgable about the vehicle and some upgrades I want to do they have us tour of the service department and we are going to use you for all of our service needs.
I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do.
I bought a pre-owned vehicle from this dealership. The pre-owned sales manager, Mark Lange, absolutely amazed with his willingness to go above and beyond and help get you the car you really want. He did all the extras that make you feel really good about a deal. I love my new to me car but love that the first time I bought from a dealership, my preconceived notions of salesman and treatment were dashed. Mark is really knowledgeable and will do whatever is in his power to make what YOU want happen for you. Steve Eby is also exceptional, he did everything he had in his power to do as well! Guy, the finance manager for that section was also very helpful. Thank you Mark!!!
Loved the quality of the vehicle I purchased and all my accommodations were met. My experience with Roland as my salesman was refreshing given his ability to understand what I needed and made me feel comfortable throughout the process.
I was in the market for a used car. Found Grimaldi Auto online and Deb got me in a very nice SUV within one day. Very saitisfiednwith my vehicle and the customer service I received. Tasha
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