My wife's new car kept dying on her & my two year old! Service department tried convincing my wife that it wouldn't hurt to drive the dying, messed up car back home & drive it through the weekend. After all it was still under warranty so if she left the parking lot & the motor blew up it would be covered.
However (Piresa Willis)the lady who sold us my wife's car! went above & beyond to get my wife & daughter home safely.... Thankyou Piresa willis & whoever helped in getting my wife & daughter home safely.
I absolutely love this place. Nathan and David, You Guys are Awesome. Will definitely recommend others to you really soon !! Customer Service was Amazing and I enjoyed every second there. Walked in less confident and Walked out Smiling for Joy! The world is full of crazy people, thank God you guys made this girl smile :) Thanks again
I bought a car there in 2015. The car has a few more miles now of course, but non the less an outstanding, reliable, clean car from the start. No problem with it still. I made a good choice with this dealership!!
Purchased a 2013 Ford F-150 on 2/21/18 from Marketplace.. Let me first start of by saying from the first minute I walked in the door I felt very welcomed. I was very pleased to have had the pleasure to meeting our amazing salesman Michael Lafitte. He not only was very polite, well dressed, but he was also very respectful and very well mattered. He was welling to help us through everything we needed help with. Very awesome salesman. Would highly recommend him to anyone who is looking for a new vehicle at Marketplace. Thank you Michael Lafitte.
Having never been through the car buying experience, I was very apprehensive. Honestly, the thought of having to wheel and deal for a rather expensive purchase made me sick. Alas, it was that time in my life. ....Enter Ron Sheline... What a breath of fresh air to deal with a fellow, former Marine. Ron asked questions to find out what was important to me. Through his established process, he not only demonstrated expertise of his inventory, he showed his willingness to "get it right" and not just make a quick sale. If you're ready to deal with sharks, go somewhere else. If you want to deal with quality people who value honesty and integrity, go to Wray Ford and ask for Ron Sheline.
As a customer, I expect the companies I purchase from to treat my finances and myself as valued. Especially, if it is a large and long-term investment like a car. We can all agree that no matter what business one walks into, they all hold many departments and Wray Ford is a prime example of this. Having that much variety means having a variety of employees and personality meaning mostly good but sometimes bad days. However, my experience for the past two years from purchasing to as little as an oil change Wray Ford has strived to meet my expectations. The largest impact were from the employees personal touch, understanding, and genuine concern for my needs. I must give Karl from the service department a HUGE shout out for going above and beyond. Of course, my salemen (Ron Sheline) always greets me back when I do schedule for a maintenance appointment but Karl has really impressed me everytime I return. Even when I stop by to see if they could squeeze me in Karl asks me how much time I have and returns my car under an hour each time. Truly an amazing service leader and is keeping me along with many others coming back to Wray! Keep it up with the great employees WF because its making all the difference for us, customers.
This dealership is pretty good. They are very patient for anything. The dealer picked me several times, that is very good for me.
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