I found a car online and Gayle helped me with everything through email, which was the most convenient for me. It was a 4 hour drive for me and Gayle answered questions, took additional pictures and was able to give me a total cost upfront to help me decide if it was what I was looking for. He was very straightforward, honest and there was no hidden fees! When we arrived, the car was in better condition than I even expected, the tires were like new!
Highly recommend this dealer and Gayle, especially for people coming from a distance. No Games! All pricing and financing was confirmed before arrival. Car was accurately depicted. Was a pleasurable buying experience and was only there about an hour for the test drive and to sign paperwork. More dealers should be this easy! A++Thanks again!
My experience of having Kerry for my sales person was 10+++. He was much more like a consultant, always working to get the vehicle I desired in the color, the features, and at a price I could afford (even when I made last minute changes -his answer ‘we will make it happen’. This is the 3rd car we have purchased from this dealership in the last 4 years. Kerry will definitely keep us coming back. He answered all my questions and always with a smile even if I had ask it 3x before. With our other vehicles, I have always used Roberts at Platte ity and will continue. Anyone is welcome to contact me and I will be happy to share my appreciation for Kerry and staff. Yea GM team! Jolene Price
Computer showed r.r. tire going flat while driving in Crossville. Made it to service dept. Kevin says No Problem. Tire fixed, (screw) and my Wife and I are on our way. While waiting for repair they even stored our perishable groceries in their Company refrigerator. Now that's Customer Service! Our sincere thanks to one and all at Dave Kirk Chevrolet.
From the moment we pulled into the lot we were very well taken care of . Mrs Hayhurst took care of all our needs and found us a car within the hour. She has since checked in with us weekly ! She is excellent! Everyone in the dealership were extremely helpful.
I drove 10 hours from Central Florida to purchase a vehicle from this dealership. Tim did a great job describing the vehicle to me over the phone and he was spot on. There were no surprises. I had no reservations buying this vehicle from them. I was in and out of there within an hour. Start to finish. I would absolutely purchase another vehicle from them. Very kind and honest dealership.
I LOVE my new Mini Cooper bright orange convertible! It has so many cool features and it's amazing to drive. We even put the convertible down in winter with the windows up and it's not even that cold! The heated seats and colored lights on the dashboard are so wonderful. Tim and Abe were the best sales team ever! They were very patient with me while I looked at EVERY single Mini on the lot! I finally spotted the one that fits me perfectly. It's the first brand new car that I have ever owned and I have always wanted a Mini Cooper. Dreams come true!!!
When the manager takes the time to meet you and simply say thank you for stopping by - to me that is important. No pressure at all, just helping me understand the process and finding the best deal possible. My wife and I were considering the Escape to downsize from our minivan, we were presented with a great deal. However, in the end we decided to keep our current car. We will definitely return when the time comes.
Had an amazing experience shopping with George Cowley and his team. Had no intention of buying a new vehicle at all or any vehicle right now. George was so knowledgeable and truly cared that we get exactly what we needed. He even changed the order a day later on a plow I ordered to accommodate the heavier workload I'd be taking. The entire team works together in a supportive, no pressure atmosphere. I could not have had a better buying experience. I actually ended up buying two new vehicles because I was 100% positive I would never get better deals or service. HIGHLY RECOMMEND!!!!!
Thumbs Up and High Five to this dealership! Thank you for the excellent service, professionalism and knowledgable sales person Vance Dostal! We couldn't have asked for a better car buying experience, THANK YOU!
The process was easy and authentic. They care about what you need and make it happen.
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