Best Service dept I have ever worked with. My wife or I have no worries as the Service Dept call, leaves text whatever needed to keep our car on the road. We just have to tell them where the car is for oil changes, etc...and they come get it and take care of everything.
The service dept alone will sell the next car
I seriously can’t speak highly enough of Charles, Chris, Michelle and the rest of the team. I can in by myself after being taken advantage of at other dealerships and not only did they take amazing care of me it was the absolute easiest car buying experience of my life. They were also able to handle all of the after market stuff I wanted done and they did it at cost. I am blown away by them, I will not be doing business anywhere else! Oh by the way, I love an hour and a half away and I can honestly say it was worth the drive
Chris and Charles, sold me my dream and made sure I was taken care of to every extent possible. If you're into custom trucks with a factory feel, these are the guys to come to. I would not hesitate to buy from them again and again. It felt like hanging out with friends in their garage while we waited for the banks process. They can make your dreams come San Antonio TX true if you give them a chance. Thank you aga
I've been to every dealership in the Sherman-Denison area. I always buy from Hoyte though. They treat you fair and give you fair prices. Randy in the used car sales is the best. I always enjoy working with him. The service department at Hoyte is always friendly. Every time I have a question Sam will always try and get me an answer.
I???ve recently purchased a pre-owned vehicle at Hoyte dodge from Richard. I had a wonderful experience. I was in and out in less than 3 hours! The price was as listed on the internet. No hidden fees. No pressure to purchase additional protection packages or maintenance plans. I would highly recommend this dealership.
We had a great experience purchasing this vehicle for our son. Our salesman wanted us to get the best vehicle value for our budget. We felt going in we might purchase an Explorer but we were given options based on our price point that we were working with. As it turned out we purchased an F 150 pickup. Our son was beyond excited and we felt we came out with a great vehicle for him. We had a great experience. We were in and out in a short period of time too. We would highly recommend Utter Family Ford.
My Explorer had contaminated fuel. Everyone in the Service Dept treated me as if I we their only Customer. The Service writer Jason Weaver patiently took my daily phone calls and was very pleasant to work with. The Service Manager, David Pryor, and the Shop Foreman, Ben Aukes, took the time to meet with my husband and I and the gas station's investigator to explain to him how the fuel seriously damaged my vehicle. Most dealerships would have just repaired my vehicle, took my money and let this be my problem. Bob Utter took great care of me and my vehicle.
What car buying experience should be! No pressure, up front pricing and complete transparency from start to finish! Bryan Hannah in Sales and Chad Smith in Finance restored my faith that there are still honest people in the car business!
Josh was an excellent listener and very patient during our car shopping experience. He instilled confidence and trust in Classic and gave a sense of relief to dealing with the final decision to buy a car. I’m appreciative of the care and details of everyone we encountered! Thank you!
I went car shopping a month ago. I hate car shopping but Damian was awesome. Knowledgable and no- pressure. He made the experience tolerable and that’s a major accomplishment because I hate car shopping.
We drove from Mississippi to get my expedition because the price was so great. Augie and Joe were absolutely phenomenal. They went above and beyond for us. Thanks Augie for answering my million questions :)
Found a used truck online at this Ford dealership, called and spoke with Casey. He was all over it. Best customer service I have experienced in a long time. I get it, salesmen are out to make money selling cars...But I have to say that Casey made me feel like the most important person that he spoke to that day. Listened to my situation and went to work for me based upon the information that I voiced important to me. I left the dealership that same day with the truck that I found on their website. Very happy and satisfied customer!
I had called to check on a mini van I had seen on their website and I spoke to Bruce. I had a few questions about the seat, he proceeded to go out to the van and text me pictures about what I was seeing. I ended up going to the dealer (Over 1 hr drive away) to see and test the van, taking my sister with me. The customer service was great and not only did I end up buying the van, my sister ended up with a car for herself as well! Bruce went above and beyond helping us get our cars!
5 stars isn't enough compared to other dealerships
by ee from Carrollton, TX
August 27, 2018
*********** Mark Edward's deserves more than 5 stars. At 65 I've bought many new cars and this was easy, fast and everyone was fantastic. Very, very professional, absolutely no pressure. Best car buying experience ever. Be SURE to say hello to Ginger too. Compared to other dealerships an honest 10 stars **********
Saw this 2012 Lexus CT200 and fell in love with it and called Classic of Texoma to inquire about it. I lived in Oklahoma City and they are in Texas and they offer to bring the car to me so i can see it which they did and i end up buying the car. So far, its been a day of driving it and i am loving it. I really appreciate them bringing the car for me to see it first. Thanks Drew, I appreciate your service.
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