Lee made the process of leasing my car so easy! I wasn't sure whether to lease or buy, but Lee took into consideration all my needs, and suggested that leasing was the best option for my budget. He also gave me a comprehensive view of all the current specials, and really got me the best deal he could. Lea was also great to work with in the finance department. She worked really hard to get me the lowest payment possible.
Salesman was friendly and personable. Took a couple test drives. Service was very quick. Once I decided I wanted to buy it, I was on the road in my Mustang in less than 30 minutes. The sticker price was pretty much their lowest so not a lot of room to haggle, but I did get them to round down to the nearest thousand.
I saw great reviews online and decided to check them out. Was looking for a Ram 1500 and they had exactly what I wanted. I pulled into the dealership at 8:15 a.m and it was raining cats and dogs but Dan Pulkkinen came right outside and was awesome from the start to the end!! I got exactly what I wanted and I got it for a lower monthly payment than I expected!! I was in and out within 2 hours and had a huge smile on my face!! Highly recommend Crafts!!!
What a professional non pressuring team. Very impressed how everyone works together and makes you feel like family. I have bought many vehicles in the past but Travis McManus and the team are the best. Very satisfied and love my new Jeep Grand Cherokee. Most comfortable car I have ever driven. Thank you.
I have never been in and out of a dealership so fast in my life. They were direct and efficient in every aspect of the buying process. Qualifying and paperwork was done in under an hour. Away we went. Nice home town service.
The Right Car, at a Fair Price, and Great Service!
by Chris from Maine
September 30, 2017
We test drove a 2013 Hyundai Elantra. The car was in excellent condition and the price was very reasonable/fair. Travis, the salesman, was very helpful as he quickly researched several of my questions, and presented the information to me. This really helped me make the decision to buy that same day. We completed the process quickly and drove away that same afternoon. I will look to Macdonald Motors first when we need a car, and recommend them to others.
After going to several dealerships I stopped in at Rowe Hyundai and was greeted by Jason Burns. He printed me out some info on the car I wanted, never putting pressure on me to buy right then. He said when I was ready to buy stop back in and he would help me find what I wanted. So forward 3 months later. I went back to see Jason. He got us into my dream car within hours. He was a pleasure to work with. Friendly, kind, took his time to go over everything with much patience. We have purchased many new cars over the years and I would say that this was the best experience buying a new car. He worked with us to get a great price.
I worked with Jason and Thad to get a newer car with everything I wanted on it and at a price I could afford. We ran into some challenges with the vehicle that I wanted and they bent over backwards to remediate any concerns I had. I would go to Jason again in a heartbeat.
Thank you Rowe. Thanks for friendly, helpful and professional atmosphere. Mr.J.Burns provide all what I expected from a salesman. Management team, .....quite serious but on the end very friendly and helpful. In the same location, before; I had all different experience, good and disrespectful. Some salesman still need assistance and training. This is my second car in the last 4 years what I am purchased. I am very happy with the product and service from Rowe Hyundai.
Jason is the absolute best! I had two hours and he made it happen with courtesy respect and professionalism! He is it! Thank u for putting me in my dream truck without a minute of regret or disappointment! He knows how to treat a customer! Thank u Will for all the advisement! #Rowe#Jasonisthebest!
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
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