Amazing buying experience. The management and dealer are the best. I got exactly what I needed for my trade in so my monthly payments would be within my budget. Bottom line, if you are looking to purchase a vehicle, this is the place to go.
Poor follow up. No return calls. Promised repairs.
by Cindy/Randy from Weirton WV
June 6, 2018
Buying process was quick. Easy. Personnel seemed friendly. However, Used car we bought was unfamiliar to sales reps.
We were promised a call back on Mon for a repair due in writing. No call. We called Mon and Tues (2x) left messages as well. No calls.
This certainly is not good customer service and referrals will be hard to give based on our experience thus far. Quick to take our money.
Best quarter ton truck out there.
by WillB from Madison, MS
December 6, 2018
This truck handles all of my work related needs. From towing equipment to comfortably seating coworkers and clients, this truck does it all. I’d highly recommend this truck to anyone.
I must say, their service is "IMPECCABLE" to say the least. They don't just sell you the car and walk away; they actually insist they that you please allow them to teach you how to work ALL the gadgets You need a ride just ask for Ron the car salesman and Angel in finance. YOU'LL BE IN A NEW RIDE IN NO TIME...
by Susan from Monongahela
January 7, 2019
Always drive a Ford ranger but recently switched up to a Ford F150. I am super happy I did. The inside us amazing and it rides as smooth as any luxury car I have ridden in. Great vehicle.
Arrived promptly at 9:30 AM for a scheduled appointment. I was greeted pleasantly by service. Joan Shea was my advisor. she gave me a quote for diagnosis to determine why I had low heat problem, when outside temperatures are in single digits or below zero. I was grateful they got me in.
Best off Road Pickup Truck
by Ken Khan from Woodbridge VA
December 23, 2018
Very Nice with Gas Mileage with V6 Engine. Eco-Boast . Nice Bed-liner.
Good off Road Truck . If I have choice . I will by one more but Brand New
Had definite intentions to go to two dealerships to check out a car at each that I saw online. Went to Donnells first and didn't bother to go to the other dealership. Jerry and Donny got me into the car I wanted--at a GREAT price! They want your business and THEY WILL WORK TO GET IT! Finance Department--very efficient and knowledgeable. (Stop in or go online and check out their Politically Incorrect Store Notice--Love it.)
Holds its Value unlike other truck! Best truck
by joshyran25 from Tampa,FL
December 11, 2018
The F150 has the best resale value compared to 90% of the vehicles on the market! why not buy something that you can get your money back when you sell it . plus its the best truck on the market. Ford leads the way with innovation in trucks
tows the most
the new design weighs the least
gets the best mpg with the new ecoboost engine
We take our van there after many years of us going to our dealership we realized that car sense is a reliable and trustworthy company who are honest and have fair prices. We highly recommend this dealership.
Easy to work with, honest approach. Saw a few vehicles online, called to inquire. Josh had them sitting up front waiting for me when I got there. No wait, straight to the point. Easy purchase. Went so well the first time, my wife went back the next day and bought a vehicle from Josh too. Couldn't have gone better.
Nicest truck I have ever owned.
by mike from Monroe Ga
December 11, 2018
This truck is fun to drive and has way more power than I expected. It is comfortable and gets good gas mileage for a vehicle this size. It also has many safety features that I really like. I have only had it for 2 weeks and so far I love it and I don't think that will change.
Thank you to everyone at Jack's Ford, especially my salesman Greg Kirchner, for finding the car I was looking for and making my car buying experience so smooth. I appreciate the girls in the office for going out of their way to take care of all the paperwork including the trade. Great customer service!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Located a truck that I was looking for at their dealership. Made the trip and everything worked out for me to drive home in it. thanks
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