During a routine oil service, a major leak was found which could have lead to significant damage to the car. Awesome Ford was considerate of my need to have the car repaired by a definitive date because of a previously scheduled trip which could not be cancelled.
Friendly and service was pretty fast. The only thing was I think the price for an oil change is way to much. I also asked about a sample paint to match my car for touch up and they said they don't give those out anymore. I have a honda and I was given one. I paid $40,000 for my car and figured they could've given me some.
I???ve made it a point to purchase only used vehicles in the past after a miserable experience at another dealer. I got the price I was quoted before I ever stepped foot in the dealership, and they even helped me find financing when mine fell through. The finance dept. was quick and painless, and most important to me: nobody tried to upsell me on anything. I was asked if I wanted any type of accessories or warranty items, I said no, and it was never brought up again. Never felt any pressure to purchase anything, and my salesman Chad Ojard is a stand up guy, ask him about his Mustang. This is the way all dealerships should operate. Chad and his team made the drive to Olympia totally worth it for me.
I have worked with car dealers in the region for over 30 years both professionally and personally and this is the first place I have EVER concluded a transaction of any kind truly satisfied (especially a service department). They have been outstanding every single time. I WILL make my next vehicle purchase here and have been advising everyone else to do the same.
I went to a few lots before hitting cfac and i absolutely love how they helped me with finding a vehicle for my family and my man who is 6 foot 10. :) i worked with Gene and he is so friendly took care of us like we are family. The stereo does not work in the vehicle so they are putting in a stereo at no cost to me. The vehicle is spacious and roomy just what we needed. Also they helped me get financed in order to get a vehicle and i have no credit score. Thank you cfac i have been looking for a car dealership that i can go back to and i have found one in you guys.
THANK YOU VERU MUCH.
The oil change was fast and on time. The service answered my questions, Thanks. good job, good job, good job. Is that twenty words?
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