Overall, I have always had a successful experience with Keyser Miller. I have used Them for both of the Escapes that I use...one 1 own & 1 I lease from Them. My Salesman (Rick) and the Service Desk, for example Mark have always been nice to work with.
Joe Wilson sold my wife and I a new 2017 Escape, and it was a fantastic experience. We had previously called/visited a number of other Ford dealerships in the area, and the service and professionalism from Joe and all of the Lucas staff was far better than anywhere else. I would absolutely recommend Lucas Ford to anyone looking for a new vehicle.
The internet sales department is great. Steven and Theresa provided me with all the information I needed and then some. Within minutes of my inquiry I had a response to all of my questions. I even got an email from Coleen Lucas, the general manager. She wanted to make sure that her team was 100% responsive to all of my questions. I highly recommend Lucas Ford to anyone in the market for a new or pre owned vehicle.
Best car buying experience I've ever had, honestly
by Mike Spahr from Delran, NJ
June 1, 2017
Best car buying experience ever. Knowledgeable staff and friendly too. The store itself is well maintained, up to date, and comfortable. Hands down the best buying experience I have ever experienced. Thank you Lucas Ford!!!
I recently had visited here in looks for a new car and and was welcomed in without being pushed or sold. They gave me space til I was ready and once I was ready to “Make the deal” they were easy to work with and willing to do what made me happy.
I came to the dealership looking for a new company truck. With a few options my initial message didn???t materialize into anything. They took the time to search and bring to the table, what I I can only explain as being the ideal vehicle. Being a company purchases that had some minor requirements were handled seamlessly. I want to also thank Harley Davidson, the used car sales manager, for making this deal go so easy. Koch 33 is a class act! I highly recommend !
I???ve been a customer of Miller Ford for around 10 years and have always been very happy with them for both Sales and Service! Today, I traded my Edge in for a new one and worked with Randy. He was very personable and attentive to helping me find exactly what I wanted and he was a pleasure to work with! Mike helped finish the financing process answering all of my questions. Mr.John McDonald is always the highlight of my visit! I look forward to seeing him and enjoy talking with him. Merry Christmas and Happy New Year to all of you at Miller Ford! Thanks for making the process pleasant!
Buying another car from Robin Ford. Salesman (Rich) was great and very patience. Jim (Finance Mgr) worked with you to meet your financial goal. The whole team is knowledgeable, professional and friendly. Wouldn't go any other place.
Everyone from Bobbie in sales, John in management, Mike in finance and Tony in service and Bill in service support... we have had an excellent experience. Everyone has been courteous and thorough. They all run a business the way it should be run. Our family will remain loyal customers as they have integrity and real people skills. Kudos.
Came in looking at several models. Jim the sales manager helped me narrow down some options, kept me in my budget and I’m very happy. I would recommend Robin Ford to everyone looking for a small, friendly, mom and pop dealership. Everyone bent over backwards to help me out. You’ve got a customer for life!
First time I had my jeep serviced at Videon and everything was perfect. Thank you Erica and everyone in service. You guys are great! I???ll definitely be back.
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