Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Justin was an absolute pleasure to work with with upmost professionalism. I could not be more any happier with my car buying experience, to which I owe him my gratitude!
Holds its Value unlike other truck! Best truck
by joshyran25 from Tampa,FL
December 11, 2018
The F150 has the best resale value compared to 90% of the vehicles on the market! why not buy something that you can get your money back when you sell it . plus its the best truck on the market. Ford leads the way with innovation in trucks
tows the most
the new design weighs the least
gets the best mpg with the new ecoboost engine
I had a great experience working with Lanard Mansell on the purchase of my Ford Raptor. Although there was initially a discrepancy with the internet price, JC Lewis went above and beyond to make a deal. I highly recommend this dealership.
Nicest truck I have ever owned.
by mike from Monroe Ga
December 11, 2018
This truck is fun to drive and has way more power than I expected. It is comfortable and gets good gas mileage for a vehicle this size. It also has many safety features that I really like. I have only had it for 2 weeks and so far I love it and I don't think that will change.
Bought a Ford Edge from Joe Lewis. Very professional; straightforward sales representative.
Joe was very transparent in pricing; price paid was very satisfactory and fair. He had car prepped/ready earlier than promised and fully gassed up.
Will definitely buy from Joe / JC Lewis again. Very pleasant transaction.
Love it. Never going back to a car.
by F150inPA from Philadelphia, PA
December 4, 2018
Supercrew gives me a ton of interior space. 2nd row folds up for massive amounts of interior storage. The 5.5 bed is big enough for most hauling. 2.7 L V6 is suprisingly powerful.
This dealership has two locations in Savannah which I was unaware of when shopping there online site. I found a vehicle I was interested in for my granddaughter and I went to the wrong location for that car. Well I not fimilar with the area and drove from out of state to see the car. The salesman was exceptional he drove us to the location and we test drove it and decided to purchase it. We drove it back to his location to do the paperwork and they gassed it up and prepared it for our delivery. It was a quick process and a very good salesman that was very polite, took care our needs and made the sales smooth and easy. At 65 this was one of my best purchase experiences and left a happy customer. All the personal associated with this purchase where very professional.....
Amazing truck, very smooth driving and comfortable
by AndradeF150 from Hamilton, Ontario
December 4, 2018
This vehicle is great for anytime, outside looks very nice and elegant, and is so comfortable when we do long driving, definitely one of the best vehicles I have ever drove in my life.
I found a vehicle on cars.com that was on this dealer's lot. The listing was extremely thorough and honest, which helped me decide to make the trip to look at and drive the truck. John made sure I knew he was onsite to help if needed, but otherwise left me to look the truck over in peace. No pressure at all. The actual purchase was quick and easy. We found a few problems with the vehicle that I truly believe the dealer did not know about and John has already made efforts to help with that. Meredith has been in contact regarding title and registration. Service after sale A+. Would use Kellers for my next used car purchase.
Sweet ride to travel with family!
by Drew from Oklahoma
December 4, 2018
This truck was comfortable and spacious for those long drives! Drives smooth with quiet cab. Flexible vehicle for the family and/or to get some work done!
Nicky Jarrell-service advisor is a pleasure to deal with. Always seems like she really cares and takes the time to explain what’s wrong and what it’s going to take remedy the problem. Very polite and seems like she really cares. I’m buying a new Nissan shortly from this dealer and she is the reason why.
We bought a 2018 CRV on Black Friday from Ricardo Villagas. Ricardo's calm, no-pressure professionalism, kindness, and product knowledge made the experience wonderful. We could not be happier with our new car and Grainger Honda.
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