Rick was so helpful! He really listened to what I was looking for! I got a great price on my truck! The process was smooth and stress free! I would highly recommend checking them out! Great cars and amazing service!!
My husband and I had the best experience at Lupient we've ever experienced at a car dealership! Seamus and Dustin, with the help of Chad as well, made trading our 2015 Sierra SLT for a new 2017 Sierra Denali Ultimate not only quick and easy, but it was very enjoyable and we appreciated truly being treated as a guest and not just another potential buyer. Seamus went out of his way to make sure we were happy and comfortable with our purchase. As long as the Lupient team continues to deliver the personal touch, we will be Lupient loyal.
This truck had all the things I thought I would ha
by Fish from West Lafayette IN
January 11, 2019
This truck came equipped with everything I thought I would have to add after purchase. Very comfortable for me at 6ft 4in and my wife at 5ft 1in.
I found my specific Ford Edge online and emailed the dealership to set up a viewing. Everything went so smoothly. It had been many years since I purchased a new car. David Bailey was right there to show me this Edge and answer all my questions which made it easy to buy it with confidence and feel good about the sale.
High value and performance
by Noiz from Jackson, WY
January 8, 2019
Great fuel mileage both hwy and town. Back seat has more room than any truck I’ve ever owned. V6 has sufficient power for loads and passing
Jeremy Zieman was our salesman. He was great to work with and we highly recommend him and Rochester Ford. He was very kind and patient with us. It was a great experience and we love our car. Christopher who assisted us with the paper work was also great!
by Susan from Monongahela
January 7, 2019
Always drive a Ford ranger but recently switched up to a Ford F150. I am super happy I did. The inside us amazing and it rides as smooth as any luxury car I have ridden in. Great vehicle.
Before coming to Rochester Ford I arranged an appointment with Paul Adams so he would be my sales person, because I had a good car purchase experience with him in the past. I took several test drives. Paul was patient with all my questions, and gave me time so I could make a wise choice. When I made my decision, Paul explained very well all parts on the vehicle I chose. Thank you
Holds its Value unlike other truck! Best truck
by joshyran25 from Tampa,FL
December 11, 2018
The F150 has the best resale value compared to 90% of the vehicles on the market! why not buy something that you can get your money back when you sell it . plus its the best truck on the market. Ford leads the way with innovation in trucks
tows the most
the new design weighs the least
gets the best mpg with the new ecoboost engine
Seriously, the best car buying experience we have ever had and we have purchased at Mazda in the past. James went above and beyond to get us the car we loved and we cannot thank him enough! He is a very knowledgeable and professional salesman that made the experience enjoyable and efficient. Thank you James!! :)
Best quarter ton truck out there.
by WillB from Madison, MS
December 6, 2018
This truck handles all of my work related needs. From towing equipment to comfortably seating coworkers and clients, this truck does it all. I’d highly recommend this truck to anyone.
Rochester Ford was our first stop to look for a used vehicle. A young man by the name of Zach D. came to talk to us. He asked what we were looking for and brought up two cars for us to look at. He was spot on and we ended up buying both of them. Zack was so kind and thoughtful of our needs. He was not pushy and did not try to sell us something we didn’t want. This entire staff at Rochester Ford made buying our cars sush a pleasant experience. It was truly refreshing to see a young man like Zach to be so pleasant and knowledgeable about the different cars that they had. Rochester Ford is our new go to car dealership.
Love it. Never going back to a car.
by F150inPA from Philadelphia, PA
December 4, 2018
Supercrew gives me a ton of interior space. 2nd row folds up for massive amounts of interior storage. The 5.5 bed is big enough for most hauling. 2.7 L V6 is suprisingly powerful.
Had very specific needs due to my health and Hector was very patient to listen to them and my price range and to even show me vehicles not Ford products. A lot of this was done over the phone. I looked at some cars before I went in, researched during recovery and spent lots of time on the phone and email with questions for several weeks getting things narrowed down. Even took the time to come to me when I couldn't drive yet.
I ended up with my best trade in deal and health fit being the new 2018 Ecosport and for the first time got to pick my vehicles color. The big screen that hooks straight onto my phone and mimics everything so it's hands free is great. Easy to see navigation, back up camera, plenty of leg room for rear passengers and cargo space for my needs.
I recently purchased a used vehicle from Rochester Ford. The staffs in this place are friendly, caring and professional. Hector Garcia in sales was wonderful to work with. He helped me with all my questions, gave me advice, and drove me home after the shuttle service was closed. He arranged his colleague to help me on time when he was at home. I picked a vehicle and switched to another one a week later. He was friendly and patient in the whole process. He really wanted me to be happy with what I was buying.
I brought my old ford focus to the service department due to a weird noise I was hearing. The service team found that my car needed over $2000 of repairs, which I was NOT paying, so I was essentially carless. Ryan in the service department was excellent at delivering this terrible news and explaining to me what was wrong with my car. Tom in sales then showed me a few different great options for buying or leasing within my price range. I ended up leasing, and I am very happy with my decision. The whole team at Rochester Ford really listened to my concerns and made the process seamless. They found me a car that met my needs and checked off all my boxes. Huge thank you to everyone over at Rochester Ford!
They stuck with the problem and made sure it was taken care of in full. I was also kept in the loop the entire time so there were no surprises.
Nicest truck I have ever owned.
by mike from Monroe Ga
December 11, 2018
This truck is fun to drive and has way more power than I expected. It is comfortable and gets good gas mileage for a vehicle this size. It also has many safety features that I really like. I have only had it for 2 weeks and so far I love it and I don't think that will change.
I recently bought a used Chevy Equinox 2010 LTZ and I honestly could not be happier with my purchase. I a few months prior I let Brad know that I was looking for one and they were able to find the best car for a very reasonable price. The company treated me with the utmost respect and had a very professional "old school" approach and stuck to their word. The buying process was very simple, quick, and seamless. I was able to buy an extended warranty which gave me great peace of mind. Since then I have had my friends purchase other vehicles from them as well and they've had a great experience too. I will continue to recommend them to anybody. Great experience overall!
David Sylwester of Rochester car clearance was very helpful in helping me decide on my used cobalt. His low key no pressure approach was much appreciated. I wish all salesman were like him. I felt very comfortable with his professional style .
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