Scheduled a Saturday appointment to have my vehicle serviced and I called the day before on Friday because I decided Friday worked better for my schedule. Nick received my call and told me to come right in. He reviewed my request, serviced the vehicle, updated the factory recalls and kept me updated on the process. Fixed some door trim by hand and just took care of my vehicle. He was proficient and professional and treated me like a superstar! Most importantly I felt like a valued customer and I felt like he appreciated my business.
Our sales person was Mike Cochran, he was a pleasure to work with, Mike found us exactly what we were looking for in our truck, when our truck came into the lot, he called us and said he had a truck he thought we would really like and we have absolutely loved and enjoyed our 2012 F150 Ford, it had everything we wanted it to have as if we had ordered it special.
We have now bought two cars from this dealership. Love their service and professionalism and honesty. Mark was out salesperson and he is very very knowledgeable. You will not go wrong coming the this dealership for a new or used car.
This is the third vehicle purchased from this dealership and would recommend them to anyone. The people here make you feel at ease and answer all questions you have. Customer service is always number 1 there
Salesman Mike Cochran was great and worked with me to get the best deal on my trade so that I could get the used Ford truck that I wanted. Sales and finance departments put it all together and made the entire process an easy, stress-free deal. Thank you, Mike and crew.
Skip asked us what we were looking for and showed us a few cars that were possibilities. No pressure. The paperwork flowed well. The loan they got for us was good too. The people we dealt with were nice, not smarmy. We have taken our vehicles there for service and repair. We highly recommend Van Drunen.
Very Easy Access, no headaches, was in for a 40K service which was performed with no issues & done timely. Also I found that if in need of parts after calling around Planet Toyota had a better price on what I was looking for & had advised on other related parts on sale. Would recommend!
Very pleased with the professionalism and concern of the my sales rep., Ramy. He assisted me in completing the vehicle options of what I need. I got exactly what I wanted. I am very impressed with Hawk Ford's organization. A friend of mine, tipped me off of his personal satisfaction with Hawk Ford. That is why I made a purchase at Hawk Ford. Thank You.
Excellent service done on my truck by the friendly people in the service department.and was in very short amount of time.All in all very pleased.
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